Automotive Service Manager

1 week ago


Smyrna, Delaware, United States Meineke - 2933 Full time
Job Title: Service AdvisorJob Summary

We are seeking a skilled Service Advisor to join our team at Meineke - 2933. As a Service Advisor, you will be responsible for overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities
  • Manage a team of automotive service professionals to ensure high employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
  • High school diploma or GED required, bachelor's degree preferred
  • Valid state-issued driver's license and clean driving record required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an automotive service writer or service advisor required, experience as an automotive service manager preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services required
Why Meineke?
  • Meineke values personal and professional growth
  • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements
  • Join a team of driven and talented individuals who share your passion for high-quality repair work
  • Experience a supportive and collaborative work environment that encourages growth and camaraderie

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