Associate Eligibility Specialist

2 weeks ago


Blaine, United States Anoka County Full time
Job Summary

We are seeking a highly motivated and detail-oriented Associate Eligibility Specialist to join our team at Anoka County. As a key member of our Economic Assistance department, you will provide exceptional customer service to clients and the community, ensuring they receive accurate and timely information about our programs and services.

Key Responsibilities
  • Answer complex questions and provide program information to clients via phone or in person.
  • Direct the public when applying for child support services and public assistance programs.
  • Assist current recipients with inquiries regarding their case, program information, and problem-solving.
  • Provide information to applicants on programs and services available.
  • Maintain detailed, accurate records in state computer systems.
Requirements
  • High School diploma or equivalent education.
  • Two years of full-time job-related experience providing office support or customer service.
Preferred Qualifications
  • Associate degree or higher in human services-related field.
  • One or more years of full-time job-related experience working in a call center or in reception.
  • One or more years of full-time job-related experience assisting the public with healthcare, social security, unemployment, or public assistance programs.
About Anoka County

Anoka County is committed to providing exceptional services to our citizens. We offer a wide range of career opportunities for individuals who share our values and are dedicated to serving our community.

Equal Opportunity Employer

Anoka County is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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