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Director of IT and eCommerce Solutions

2 months ago

Austin, Texas, United States Hanger Full time
Job Title: Director of IT and eCommerce Solutions

We are seeking an experienced Director of IT and eCommerce Solutions to lead our technology initiatives and provide the leadership, technical capabilities, and principles needed to create and sustain a high-performing technology solutions and support function within the organization.

About the Role

The Director of IT - Web Services will report to the VP of Information Technology (IT) - Products and Services, and will have technical responsibility for planning, directing, and coordinating activities pertaining to Hanger, Inc.'s and Products and service segment, all underlying technologies, and coordinating with other groups within the broader IT department including but not limited to Security, Compliance Infrastructure, Support Services, and PMO.

Key Responsibilities
  • Lead a team of highly skilled and knowledgeable professionals, along with the applications, tools, and integrations leveraging cutting-edge technologies (custom developed and off the shelf).
  • Set the direction, develop the technical direction, and deliver on the stated commitments of the company.
  • Recruit, hire, coach, and develop the IT eCommerce & Web Services team.
  • Lead the development, management, and support of Hanger business applications portfolio and the life cycle to support all corporate functions.
  • Lead our use of Integration technology (Magento/Adobe Commerce Cloud, Salesforce, SharePoint, WordPress,.NET Applications, Oracle and Epicor ERP, etc.).
  • Lead our technology selection, development, and deployment across the assigned business organizations.
  • Lead the transformation of the team into a full-fledged partner of the company's business functions to maximize business value and drive total solution implementations.
  • Work with business executives to 1) develop roadmaps, 2) drive execution of programs and projects, and 3) meet or exceed expectations of business leaders.
  • Build effective partnerships between business and IT teams to deliver both strategic and tactical solutions critical to the success of their business, processes, and company.
  • Manage AMS (Application Managed Service) providers for various platforms within the assigned domain.
  • Manage program budget, provide financial forecasts, and track project milestones.
  • Manage definition, approval, and incorporation of business requirements into high-value solutions.
  • Justify and prioritize business requirements, system configuration, customizations, and development plans using a common set of portfolio management tools.
  • Manage the software development lifecycle (Agile & Traditional).
  • Manage to budget and resource requirements and constraints.
  • Provide engineering execution excellence, as well as technical vision and direction, to ensure the team is aligned with the strategic direction of the company.
Requirements
  • Bachelor's degree in computer science, Information Systems, or equivalent experience (required).
  • 10 years of experience leading technical teams.
  • Solid experience in eCommerce, Salesforce, and Oracle/Epicor and related technologies.
  • Experience with building and managing a team of 10 or more engineers, business analysts, and project managers with experience in hiring and mentoring managers.
  • Experience in creating and maintaining operational KPI and dashboards.
  • Experience in stakeholder management with ability to learn the business domain and solve the right problems with a solid quality approach.
  • Experience with deploying key program/project management disciplines.
What We Offer

We offer a competitive compensation package, including 8 paid national holidays and 4 additional floating holidays, PTO that includes vacation and sick time, medical, dental, and vision benefits, 401k savings and retirement plan, paid parental bonding leave for new parents, flexible work schedules and part-time opportunities, generous employee referral bonus program, mentorship programs, student loan repayment assistance by location, relocation assistance, regional and national traveling CPO/CO/CP opportunities, and volunteering for local and national events such as Hanger's BAKA Bootcamp and EmpowerFest.

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances.