General Manager

3 days ago


Charlotte, North Carolina, United States Aqua-Tots Swim School Full time
Job Title: General Manager

We are seeking a highly motivated and experienced General Manager to lead our swim school operation and provide world-class customer service. As a key member of our team, you will be responsible for managing all aspects of the local swim school, including customer service, sales, and facility management.

Responsibilities:
  • Lead and manage all aspects of the local swim school operation
  • Provide world-class customer service and ensure overall customer satisfaction
  • Manage customer service and sales teams, including training and development
  • Oversee facility management, including maintenance and upkeep
  • Develop and implement sales goals and strategies
  • Manage budgets and financial reports
  • Lead and manage staff, including hiring, training, and performance evaluations
Requirements:
  • High school graduate or equivalent, bachelor's degree preferred
  • At least 18 years of age
  • Valid driver's license
  • 2 years of management experience, preferably in operations or customer service
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
Preferred Qualifications:
  • Operations experience, including oversight of day-to-day operations, staffing, and scheduling
  • Experience leading a team, including developing, coaching, and motivating staff
  • Strong hospitality skills, including customer service and relationship-building
  • Ability to develop and implement sales strategies and goals

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about providing world-class customer service, we encourage you to apply for this exciting opportunity.


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