Operations Manager
1 week ago
Rainbow Stores is seeking a skilled Operations Manager to oversee the retail sales team. This individual will be responsible for coordinating activities and ensuring optimal efficiency.
Key Responsibilities:
- Lead and supervise a team of retail sales workers, providing guidance and support as needed.
- Develop and adjust daily schedules for shift personnel to maximize productivity.
- Evaluate employee performance, providing constructive feedback and coaching for improvement.
- Analyze monthly results and trends to inform business forecasting and strategic decision-making.
- Resolve escalated customer complaints in a professional and courteous manner.
Requirements:
- Prior experience in retail, customer service, or related fields, with a proven track record of success.
- Ability to thrive in a fast-paced environment, with excellent communication and interpersonal skills.
- Strong leadership qualities, with a focus on teamwork and collaboration.
About Our Company:
Rainbow Stores offers competitive compensation and opportunities for growth and development. Our company culture values employee satisfaction and well-being, with a focus on creating a positive work environment.
Salary Estimate: $55,000 - $65,000 per year, based on industry standards and location.
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