Operations Manager

1 week ago


Hamden, Connecticut, United States Rainbow Stores Full time
Job Overview

Rainbow Stores is seeking a skilled Operations Manager to oversee the retail sales team. This individual will be responsible for coordinating activities and ensuring optimal efficiency.

Key Responsibilities:

  • Lead and supervise a team of retail sales workers, providing guidance and support as needed.
  • Develop and adjust daily schedules for shift personnel to maximize productivity.
  • Evaluate employee performance, providing constructive feedback and coaching for improvement.
  • Analyze monthly results and trends to inform business forecasting and strategic decision-making.
  • Resolve escalated customer complaints in a professional and courteous manner.

Requirements:

  • Prior experience in retail, customer service, or related fields, with a proven track record of success.
  • Ability to thrive in a fast-paced environment, with excellent communication and interpersonal skills.
  • Strong leadership qualities, with a focus on teamwork and collaboration.

About Our Company:

Rainbow Stores offers competitive compensation and opportunities for growth and development. Our company culture values employee satisfaction and well-being, with a focus on creating a positive work environment.

Salary Estimate: $55,000 - $65,000 per year, based on industry standards and location.



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