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Account Coordinator
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New York, New York, United States Align Social Impact Full timeAbout the RoleWe are seeking a highly skilled and experienced Account Coordinator to join our team at Align Social Impact. As a key member of our team, you will play a critical role in supporting client account management and relations, research, operations, and deliverables for some of the world's most influential organizations and individuals.Key...
Account Coordinator
2 months ago
We are seeking a highly skilled and experienced Account Coordinator to join our team at Align Social Impact. As an Account Coordinator, you will play a critical role in supporting client account management and relations, research, operations, and deliverables for some of the world's most influential organizations and individuals.
Key Responsibilities- Client Account Management: Lead account coordination, workplan management, and deliverables completion, together with the Account Director and team on up to six Align client accounts.
- Media and Influencer Relations: Grow Align clients' media presence and steward media and influencer relationships, building interest in and coverage of client and firm projects.
- Account Challenges and Opportunities: Proactively identify account challenges, assets, and opportunities that are aligned with client and firm goals and priorities.
- Client Communications: Serve as primary client account communications liaison, compose correspondence and manage responses, oversee project or client budgets, and update all databases and trackers as needed.
- Project Development: Develop client decks, talking points, and issue area briefs on relevant topics and events for the firm and its clients.
- Research and Writing: Develop articles, presentations, research briefs, and event concepts.
- Project Management: Support the management of all account and creative projects, including program designs, campaign launches, website builds, photoshoots, influencer campaigns, etc.
- Client Relationship Management: Ensure all contacts are captured, uploaded to client CRM systems, and followed up on promptly; evaluate the quality of the opportunity and report on next steps.
- Experience: 3+ years of experience leading, managing, or consulting on social impact projects, teams, or efforts and holding progressively more responsibility in coordinator, associate, or related roles.
- Knowledge and Skills: Demonstrated knowledge and proficiency with communications, project management, and research technologies; familiarity with social media platforms and social media marketing.
- Education: Bachelor's degree in a social impact-related field.
- Travel and Work Environment: Willingness to travel, within the US and internationally; willingness to work EST hours (8:30 AM - 5:30 PM ET); full-time, remote position.
- Global Social Impact Experience: Understanding of the global social impact and philanthropic landscape and some experience working on or with advocacy, sustainability, or issue area campaigns.
- NGO and Policy Experience: Familiarity, relationships, and experience working with NGOs, civil society, and/or policy- or advocacy-related organizations.
- Bilingual: Bilingual or multilingual skills.
