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Bilingual Auto Parts Sales Professional

2 months ago

Phoenix Arizona, United States Penny Pincher Powered By Parts Authority Full time
About Us

Penny Pincher Powered By Parts Authority is a leading national distributor of automotive replacement parts, tools, and transmissions. With over 300 locations across the United States, we provide exceptional customer service and a wide range of products to meet the needs of our customers.

Job Summary

We are seeking a highly motivated and experienced Bilingual Auto Parts Sales Professional to join our team. As a key member of our sales team, you will be responsible for building and maintaining productive relationships with existing customers, closing sales to achieve goals, and providing exceptional customer service.

Responsibilities
  • Build and maintain long-lasting relationships with existing customers
  • Closing sales to achieve goals
  • Work with customers in a professional and courteous manner
  • Become familiar with customers and their needs
  • Locate parts that are difficult to find and negotiate with vendors to ensure the best deal
  • Accurately quote parts to customers
  • Follow up with customers who have not ordered recently and ensure that customers have purchased quoted parts
  • Track lost sales
  • Promote company specials
  • Assist another counter sales representative when necessary
  • Foster and qualify new sales opportunities with new and existing customers
  • Fulfill customer orders from installers, fleets, municipalities, and car dealerships to sell auto parts, tools, shop equipment, and programs
  • Perform other duties as assigned
Qualifications
  • Minimum 3 years' experience in counter sales in a highly competitive market; prior success selling wholesale auto parts particularly in the aftermarket industry preferred
  • Exceptional phone skills: positive, enthusiastic, and attentive tone to help the customer feel comfortable during the conversation, clear enunciation, exceptional listening skills
  • Existing customer base a plus
  • Excellent negotiation, interpersonal, and communication skills (both written and verbal)
  • Knowledgeable and passionate about exceptional customer service and exceeding sales goals
  • Ability to build and maintain lasting business relationships
  • General automotive knowledge preferred
  • Results-focused, producer, closer, committed to growth
  • Experience with POS system a plus
  • Proficient in MS Office applications, specifically MS Word and Excel preferred
  • Time management and organizational skills
  • Multi-lingual: Spanish and/or Chinese (Mandarin or Cantonese) a plus
  • Ability to act and operate independently to accomplish objectives
Benefits
  • Medical coverage
  • Pharmacy coverage
  • Dental coverage
  • Vision coverage
  • Basic life and AD&D
  • Short-term disability coverage
  • Voluntary short-term disability coverage
  • Voluntary long-term disability coverage
  • Flexible spending account
  • Commuter expense reimbursement account
  • Health savings account
  • Health reimbursement account
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • ID theft insurance
  • Legal plan insurance
  • Pet insurance
  • Employee assistance program (EAP)
  • Paid holidays, sick, and vacation
  • Profit sharing/401(k) plan
  • Employee discounts on merchandise
Equal Employment Opportunity

Penny Pincher Powered By Parts Authority is an equal opportunity employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.