Business Operations and Programs Manager

7 days ago


Oakland, California, United States East Bay Rental Housing Association Full time
Job Title

Business Operations and Programs Manager

About the Role

We are seeking a highly skilled Business Operations and Programs Manager to join our team at the East Bay Rental Housing Association. This is an exciting opportunity for individuals who love real estate and want to expand their expertise in local rental housing laws and property management.

The successful candidate will be responsible for overseeing office administration, facilities, education programming, IT infrastructure, events management, business resource planning, and expansion opportunities.

Key Responsibilities
  • Ensure office activities, facilities, equipment, and IT infrastructure are maintained. Manage office inventory, collateral, supplies, maintenance, safety/security, and HR compliance.
  • Formulate and roll out policies and standard operating procedures (SOPs) to improve performance.
  • Direct major cross-functional projects, activities, and teams so that project and event deliverables are completed on time, are within budget, and meet high standards.
  • Lead the development of annual organizational financial plan and budget process for internal management; ensure budget is maintained and financial goals are met.
  • Source and negotiate services, third-party resources, and event venues to support the program initiatives of the association, staff, and members.
  • Oversee on-boarding, setup, and training for new hires.
Requirements
  • Bachelor's degree in business administration, finance, or related major, or equivalent combination of education and experience.
  • Solutions-oriented and a track record of creative problem-solving in a growing business environment.
  • 3 or more years of housing or real estate experience (a mix of for-profit and nonprofit experience preferred).
  • Minimum 2 years of supervising finance/accounting operations experience (non-profit accounting is a plus), including AP, AR, reconciliation, budgeting, and monthly/quarterly end close.
  • Proficiency in QuickBooks Online (a must).
  • Proficiency in MS Office suite (especially Excel), G-Suite, and CRM/AMS tools.
  • Onsite office presence is REQUIRED with routine travel within Alameda and Contra Costa counties (member meetings) are required; must have reliable transportation.
  • Impeccable project management and organizational skill; ability to complete tasks in a timely, accurate, and thorough manner.
  • Effective verbal and written communication skill at various organizational levels -- board, colleagues, members, and other industry stakeholders and executives.
  • $85,000 - $110,000 per year, depending on experience.


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