Current jobs related to IT Support Operations Leader - Melville, New York - Nuvem

  • Administrative Operations Leader

    2 months ago

    Melville, New York, United States The Accredited Group Full time

    Job OverviewPosition Summary:We are looking for a detail-oriented and proactive Operations Manager to oversee our administrative functions. In this role, you will be responsible for managing various operational aspects, including accounting, human resources, and IT services, while ensuring that our CRM and sales processes are effectively maintained. Your...

  • Sales Team Leader

    3 weeks ago

    Melville, New York, United States The Gallagher Search Group Full time

    Unlock Your Potential as a Sales LeaderAre you a seasoned sales professional looking to take your career to the next level? Do you have a passion for mentoring, developing talent, and building a culture of success? We're seeking a dynamic and experienced Sales Leader to join our team at The Gallagher Search Group.About the RoleAs a Sales Leader, you'll be...

  • Sales Team Leader

    1 week ago

    Melville, New York, United States The Gallagher Search Group Full time

    Lead the Way in Sales ExcellenceWe're seeking a seasoned Sales Leader to drive growth and revenue in our Commercial Insurance Sales team. As a key member of our leadership team, you'll be responsible for building a high-performing sales culture, recruiting top talent, and delivering cutting-edge training programs.Your Key Responsibilities:Develop and execute...

  • Store Operations Manager

    2 weeks ago

    Melville, New York, United States Gregorys Coffee - GC35 - Mellville Full time

    Job OverviewGregorys Coffee is seeking a highly skilled and motivated Team Leader to join our team at GC35 - Mellville. As a Team Leader, you will play a crucial role in managing the operations of our location, ensuring our high standards of quality, service, and cleanliness are upheld every hour of every day.Key ResponsibilitiesPeople Development: Ensure...

  • Operations Director

    6 days ago

    Melville, New York, United States Nationwide Technical Resources Corp Full time

    Job DescriptionSeeking a seasoned Operations Director for Nationwide Technical Resources Corp to oversee the development and evaluation of manufacturing processes. The ideal candidate has 15 years' experience working within an electronics hardware manufacturing environment or similar. You have knowledge of advanced methods in test, assembly, and fabrication....

  • Store Operations Manager

    2 weeks ago

    Melville, New York, United States Gregorys Coffee - GC35 - Mellville Full time

    Job SummaryThe Store Operations Manager will play a crucial role in managing the day-to-day operations of a Gregorys Coffee location. This individual will ensure our standards of quality, service, and cleanliness are upheld every hour of every day.This role will oversee and manage the following:People DevelopmentEnsure new hires/transfers are properly...

  • IT Operations Manager

    6 days ago

    Melville, New York, United States H2M architects + engineers Full time

    Job SummaryAs an IT Operations Manager at H2M architects + engineers, you will be responsible for overseeing the smooth operation of our technology resources, providing technical support to staff, and implementing and maintaining IT policies and procedures. This role requires a hands-on leader who can mentor other team members and work closely with the IT...

  • Financial Operations Manager

    1 month ago

    Melville, New York, United States LHH Full time

    FP&A Manager Job DescriptionOur client, a thriving Suffolk County Long Island company, is seeking a seasoned FP&A Manager to drive fiscal strategy and maintain bottom-line performance.The ideal candidate will be a strong and proven leader, with a track record of supervising teams and meeting deadlines. Key responsibilities include:Leading the Finance team to...

  • Production Operations Coordinator

    4 weeks ago

    Melville, New York, United States Randstad Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Assistant Production Manager to support our Production Manager in overseeing the production process. The successful candidate will ensure that products are produced efficiently, on time, and within quality standards.Key ResponsibilitiesAssist the Production Manager in planning and organizing...

  • Production Operations Coordinator

    6 days ago

    Melville, New York, United States Randstad Full time

    We are seeking a highly skilled Production Operations Coordinator to support our Production Manager in overseeing the production process. This role involves coordinating with various departments, managing production schedules, and ensuring that products are produced efficiently and within quality standards.Assist the Production Manager in planning and...

  • Machine Operator Position

    1 week ago

    Melville, New York, United States Randstad Full time

    Job Summary:We are seeking a skilled Machine Operator to work in the corrugated box manufacturing industry. The ideal candidate will operate and maintain machinery to produce high-quality corrugated boxes, ensuring efficiency and safety in the production process.Key Responsibilities: Operate various types of machinery, including die cutters, slotters, and...

  • Forklift Operator

    7 days ago

    Melville, New York, United States Randstad Full time

    Forklift Operator Job DescriptionWe are seeking a skilled Forklift Operator to join our team at a local distributor in Melville, NY. As a Forklift Operator, you will be responsible for operating forklifts, reach trucks, and electric pallet jacks to load, unload, and move materials within the production area.Key Responsibilities:Operate forklifts, reach...

  • Hotel Front Office Supervisor

    6 days ago

    Melville, New York, United States Blue Sky Hospitality Solutions Full time

    Job Summary:The Front Desk Supervisor is a key member of the Front Office team, responsible for ensuring exceptional guest experiences and efficient operations. This role requires a strong leader who can motivate and guide staff to deliver outstanding service and achieve business objectives.Key Responsibilities:Assist the Front Office Manager in managing...

  • Administrative Support Specialist

    3 weeks ago

    Melville, New York, United States Randstad Full time

    Administrative Assistant Job DescriptionWe are seeking a highly organized and detail-oriented Administrative Assistant to provide essential administrative support to our growing team in Melville, NY. The ideal candidate will be responsible for maintaining physical and digital filing systems, scanning and uploading documents, answering phone calls, and...

  • Nursing Unit Leader

    4 weeks ago

    Melville, New York, United States Huntington Hills Center for Health & Rehabilitation Full time

    About the RoleWe are seeking a skilled and compassionate Unit Manager to oversee the nursing staff within our dedicated unit at the Huntington Hills Center for Health & Rehabilitation. As a key member of our team, you will play a vital role in ensuring the delivery of high-quality care, fostering a positive work environment, and promoting the health,...

  • Operations Manager

    4 weeks ago

    Melville, New York, United States Ryan Specialty Full time

    Operations Manager Job DescriptionThe Operations Manager is a key role within Ryan Specialty, responsible for overseeing the efficient processing and administration of insurance policies. This position requires a strong leader who can manage a team of policy processing professionals, ensuring compliance with regulatory guidelines and resolving any...

  • Administrative Support Specialist

    2 weeks ago

    Melville, New York, United States Randstad Full time

    Administrative Assistant Job DescriptionRandstad's client in Melville, NY is seeking an organized and detail-oriented Administrative Assistant to provide essential administrative support. The ideal candidate will be responsible for maintaining physical and digital filing systems, scanning and uploading documents, answering phones, and providing customer...

  • Support Technician

    2 weeks ago

    Melville, New York, United States Vertilocity Full time

    Job SummaryWe are seeking a highly skilled Support Technician to join our team at Vertilocity. As a Support Technician, you will be responsible for providing technical assistance and support to our clients. This is a full-time position that requires a strong technical background and excellent communication skills.Key ResponsibilitiesProvide technical support...

  • Office Support Specialist

    2 weeks ago

    Melville, New York, United States Metasys Technologies Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Assistant to join our team at Metasys Technologies. As an Office Assistant, you will be responsible for operating high-volume duplicating, scanning, and mail processing equipment, as well as performing various administrative tasks to support the smooth operation of our office.Key...

  • Office Support Specialist

    3 weeks ago

    Melville, New York, United States Metasys Technologies Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Assistant to join our team at Metasys Technologies. As an Office Assistant, you will be responsible for operating high-volume duplicating, scanning, and mail processing equipment, as well as performing various administrative tasks to support the smooth operation of our office.Key...

IT Support Operations Leader

2 months ago

Melville, New York, United States Nuvem Full time
Job Overview

As an IT Support Operations Leader at Nuvem, you will play a crucial role in overseeing the service desk operations, ensuring seamless support for our internal teams. Your responsibilities will include:

  • In-Office Commitment: This position requires 4 days in the office and 1 day of remote work.
  • Resource Coordination: Manage both internal resources and external vendors to ensure the successful execution of tasks and projects.
  • Ticket Management: Utilize Jira Service Management Software to oversee weekly ticket iterations within an Agile SCRUM framework, handling backlog queues and escalations effectively.
  • Timely Deliverables: Ensure all tasks are completed on schedule and adhere to Service Level Agreements (SLAs).
  • End-to-End Project Management: Oversee ticket and project lifecycles from initiation to completion, identifying gaps and streamlining processes.
  • Goal Alignment: Collaborate with stakeholders to define objectives and deliverables that support company goals.
  • Progress Monitoring: Analyze ticket progress and issues, providing comprehensive reports on statistics, trends, and resolutions to stakeholders.
  • Priority Establishment: Work closely with internal customers to set priorities and manage expectations.
  • Effective Communication: Relay business priorities to the development team and validate outcomes post-delivery.
  • Team Support: Guide and support team members across various organizational segments.
  • Relationship Management: Build and maintain strong relationships with internal customers, ensuring clear communication regarding major issues and resolutions.
  • Documentation: Create and maintain thorough documentation, including training materials as necessary.
  • Change Management: Implement processes to manage changes effectively, continuously assessing operational needs and refining policies and procedures.
  • Knowledge Sharing: Evaluate ticket resolution outcomes, sharing insights with the IT Operations Team and contributing to the knowledge base.
  • Process Improvement: Participate in the analysis, design, and implementation of business and systems processes following established standards.
  • Data Analysis: Assess and analyze data to provide tailored solutions for clients' business and technical requirements.
  • Collaboration: Work closely with remote teams to address client needs.
  • Professional Development: Attend necessary conferences and training sessions to maintain expertise.
  • Additional Duties: Perform other related responsibilities as assigned.

Equal Employment Opportunity

Qualifications
  • At least 2 years of experience in a Service Management role.
  • Familiarity with JIRA, ServiceNow, and MS SharePoint is preferred.
  • Experience with Scrum/Agile methodologies is advantageous.
  • Background in healthcare is preferred.