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Quality Assurance Specialist

2 months ago


Clyde, North Carolina, United States Haywood Regional Medical Center Full time
Job Summary

Haywood Regional Medical Center seeks a highly skilled and experienced professional to join our team as a Quality Analyst. This key role will play a vital part in ensuring the highest standards of patient care and quality services are maintained across the organization.

Key Responsibilities
  • Collaborate with departmental directors to develop and implement strategic plans, goals, and objectives that align with the organization's vision and mission.
  • Provide support in managing staff relations, including performance management, staff satisfaction, and conflict resolution.
  • Oversee scheduling, staff development, recruitment, payroll, and student engagement initiatives.
  • Assist in making presentations at various meetings, including the Quality and Safety Committee, New Employee Orientation, and other relevant forums.
  • Monitor departmental budgets, regulatory compliance, departmental contracts, and vendor relations.
  • Determine and justify needs for systems, equipment, and supplies purchases, and oversee their proper working order and stock levels.
  • Assess the quality of patient care delivered and coordinate patient care services with patients, staff, physicians, and other departments.
  • Provide patient care when necessary.
  • Create and foster an environment that encourages professional growth and development.
  • Integrate evidence-based practices into operations and clinical protocols.
Requirements
  • Bachelor's degree in nursing (BSN) required.
  • Master's degree in Nursing, Healthcare Management, or Quality preferred.
  • Three (3) to five (5) years of diverse clinical practice in an acute care environment required.
  • Previous performance improvement and/or large-scale project management experience required.
  • Demonstrated progressive leadership skills required.
Preferred Qualifications
  • Critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
  • Ability to work in a stressful environment and take appropriate action.
Equal Opportunity Employer

Haywood Regional Medical Center is an equal opportunity and affirmative action employer and is committed to diversity in its workforce.