Customer Experience Representative

2 days ago


El Cajon, California, United States Wingstop Full time

As a Customer Experience Representative at Wingstop, you will deliver World Class service by being the face and voice of our brand to all guests. You will provide authentic, positive, and genuine experiences, interacting with guests by greeting them, answering the phone, taking and delivering orders. Your role will involve acting as a liaison between our team and customers, ensuring seamless communication and resolving any issues that may arise.

About the Role

This is a full-time position offering a competitive estimated salary of $35,000 - $45,000 per year, depending on location and experience. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming environment, and working collaboratively with colleagues to achieve sales goals.

Key Responsibilities
  • Provide World Class customer service, responding to guest inquiries and resolving issues in a professional and courteous manner
  • Greet guests warmly, answer phone calls, take and deliver orders in a timely and efficient manner
  • Maintain a clean and organized workspace, adhering to health and safety standards
  • Work effectively with colleagues to meet sales targets and achieve business objectives
Requirements

To succeed in this role, you will need excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. Previous experience in a customer-facing role is preferred but not required. We offer comprehensive training to ensure your success in this position.



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