Applications Systems Engineer Federal

2 days ago

Columbia, South Carolina, United States DataDirect Networks Inc Full time
Job Title: Applications Systems Engineer Federal

At DataDirect Networks Inc, we are seeking a highly skilled Applications Systems Engineer Federal to join our team. As a key member of our federal government sales team, you will be responsible for driving the successful adoption and optimization of our advanced storage solutions within our valued federal government customers.

Key Responsibilities:
  • Serve as a technical liaison between DataDirect Networks Inc and our federal government customers, building strong relationships and developing a deep understanding of their mission requirements, technical challenges, and success criteria.
  • Collaborate with federal customers to design and implement advanced storage solutions that leverage DataDirect Networks Inc's industry-leading products and technologies, such as parallel file systems, object storage, and AI-enabled data management.
  • Provide expert-level technical guidance and support to federal customers throughout the solution lifecycle, from initial design and proof-of-concept to deployment, optimization, and ongoing operations.
  • Conduct technical presentations, workshops, and training sessions to educate federal customers on DataDirect Networks Inc's products, features, and best practices, and help them maximize the value of their investments.
  • Work closely with DataDirect Networks Inc's product management, engineering, and support teams to provide feedback and insights on federal customer requirements, and drive the development of new features and enhancements that meet the evolving needs of the federal market.
  • Contribute to the development of technical proposals, RFP responses, and other sales enablement materials that effectively communicate the value of DataDirect Networks Inc's solutions to federal customers.
  • Stay up-to-date with the latest trends, technologies, and best practices in the federal storage market, and serve as a thought leader and trusted advisor to both customers and internal teams.
  • Monitor and report on key metrics related to federal customer success, including solution adoption, performance, and satisfaction, and work proactively to address any issues or concerns.
Requirements:
  • 8+ years of experience in a technical pre-sales, solution architecture, or customer-facing engineering role, with a focus on the federal government market.
  • Deep technical expertise in storage systems, file systems, and data management technologies, with hands-on experience designing and implementing complex storage solutions for federal customers.
  • Strong understanding of federal government IT requirements, security standards, and procurement processes, including experience with FISMA, FedRAMP, and NIST guidelines.
  • Proven ability to effectively communicate complex technical concepts to both technical and non-technical audiences, and to build strong relationships with senior-level federal decision-makers.
  • Excellent problem-solving and analytical skills, with the ability to develop creative solutions that address unique federal customer challenges and requirements.
  • Experience with high-performance computing, AI/ML, and big data technologies, and an understanding of how these workloads impact storage requirements in federal environments.
  • Knowledge of scripting and automation tools, such as Python, Bash, and PowerShell, and experience using these tools to automate storage management tasks and streamline customer workflows.

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience. Security clearance or ability to obtain one is a plus.

As an Applications Systems Engineer Federal at DataDirect Networks Inc, you will have the opportunity to work at the forefront of data storage innovation, helping federal agencies tackle some of the world's most complex and critical data challenges.

You will be part of a team of dedicated professionals who are passionate about delivering exceptional customer experiences and driving the success of our federal customers.

If you are a customer-focused technical expert with a deep understanding of federal IT requirements and a desire to make a real impact, we encourage you to apply for this exciting opportunity at DataDirect Networks Inc.

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