Retail Sales Associate

2 days ago


Wake Forest, North Carolina, United States Michaels Stores, Inc. Full time
Job Summary

As a Retail Sales Associate at Michaels Stores, Inc., you will be responsible for delivering exceptional customer service, maintaining store recovery standards, and executing cash handling to standards.

Key Responsibilities
  • Help customers shop our store, locate products, and provide them with solutions
  • Complete truck unloading and merchandise duties throughout the store
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck unload, stocking, and planogram (POGs) processes
  • Responsible to complete merchandise recovery and maintenance
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned

Requirements

  • Retail and/or customer service experience preferred
  • Ability to move throughout the store
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Working Conditions

Work hours include nights, weekends, and early mornings. Some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The Michaels Companies, Inc. is committed to the full inclusion of all qualified individuals. Michaels will assure that people with disabilities are provided reasonable accommodations.



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