Center Store Associate

7 days ago


Wake Forest, North Carolina, United States Food Lion Full time
Job Summary

This role is responsible for delivering an exceptional customer experience within the Center Store department. As a key member of our retail sales team, you will be expected to maintain high standards of product presentation, maximize sales through excellent customer service, and minimize shrinkage by adhering to standard practices.

About Food Lion

At Food Lion, we have been providing an easy, fresh, and affordable shopping experience to our communities since 1957. Our 82,000 associates serve over 10 million customers weekly across 10 Southeastern and Mid-Atlantic states.

Key Responsibilities
  • Maintain a positive atmosphere of enthusiastic customer awareness with a focus on fast, friendly, and accurate customer service.
  • Courteously interact with fellow associates and provide support when needed.
  • Restock shelves and shelf tag moldings as necessary, ensuring a clean and well-maintained store environment.
  • Accurately restock products from tag to tag, maintaining optimal inventory levels.
  • Only place saleable merchandise on shelves, adhering to company policies and guidelines.
  • Ensure all ordering, receiving, preparation, conditioning, and displaying of merchandise comply with established procedures.
  • Demonstrate a thorough understanding of company tools, including ACIS and CAO systems.
  • Maintain a complete understanding of and adherence to company guidelines, policies, and standard practices.
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures.
  • Identify and correct potential safety hazards that could lead to associate or customer accidents.
  • Report all incidents in accordance with established Food Lion procedures.
  • Maintain compliance with local, state, and federal regulations.
  • Wear the Food Lion uniform, name badge, and adhere to the dress code while on duty.
  • Successfully complete Computer-Based Training (CBT), Training Packet, and Training Aid courses.
Qualifications and Requirements
  • A high school diploma or equivalent is preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills are essential.
  • The ability to learn multiple tasks and technical requirements of the job is crucial.
  • Ability to use technical information to solve problems effectively.
  • Must meet minimum age requirements for specific job functions.
  • Ability to meet physical demands of the position, with or without reasonable accommodations.
Compensation and Benefits

We offer a competitive salary of approximately $40,000 per year, plus benefits, including health insurance, retirement plans, and paid time off. Estimated annual salary may vary based on location, experience, and performance.


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