Customer Service Representative
2 weeks ago
As a Customer Service Representative for Manuel Gomez III - State Farm Agent, you will play a vital role in providing exceptional customer experiences and promoting State Farm insurance and financial services products.
Key Responsibilities- Establish and maintain strong customer relationships through regular follow-ups and needs-based reviews.
- Utilize a customer-focused approach to educate customers about insurance options and develop leads, schedule appointments, and market appropriate products and services.
- Work collaboratively with the Agent Team to achieve sales and customer satisfaction goals.
- Competitive hourly pay plus commission/bonus structure.
- 401(k) plan with agency contributions.
- Short-term disability insurance and paid time off (vacation and personal/sick days).
- Flexible hours and opportunities for advancement within the agency.
- Licensing paid by the agency.
- Strong interest in marketing products and services based on customer needs.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a team environment and adapt to changing priorities.
- Detail-oriented and proactive in seeking solutions.
- Bilingual Spanish preferred.
We are seeking a motivated and customer-focused individual to join our team. If you are passionate about delivering exceptional customer experiences and promoting State Farm products, please submit your application. We will follow up with you on the next steps in the interview process.
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