Membership Support Representative

1 week ago


Pullman, Washington, United States Planet Fitness - PFNoCritics Full time

Job Overview:

The Customer Experience Associate will be responsible for delivering an outstanding member experience at Planet Fitness - PFNoCritics in Sunnyside, WA.

Key Responsibilities:

  • Engage with members, prospective members, and guests to understand their needs and preferences.
  • Develop and maintain strong relationships with members to increase loyalty and retention.
  • Assist with daily operations, including front desk duties, membership sales, and administrative tasks.
  • Maintain accurate records and reports, as required.

Requirements:

  • Proven track record of delivering exceptional customer experiences.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work effectively in a team environment.
  • Demonstrate a strong commitment to continuous learning and improvement.

Estimated Salary:

$52,000 - $62,000 per year, depending on experience.



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