Customer Experience Associate

6 days ago


Pullman, Washington, United States Planet Fitness - PFNoCritics Full time

Job Description:

The Membership Support Representative will play a vital role in creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests in Sunnyside, WA.

Responsibilities:

  • Provide excellent customer service through greeting members, responding to inquiries, and resolving issues.
  • Process membership transactions, update member information, and maintain accurate records.
  • Collaborate with the management team to implement effective solutions and improve member satisfaction.
  • Contribute to maintaining a clean and organized workspace.

Requirements:

  • Previous experience in customer-facing roles or sales.
  • Excellent communication and interpersonal skills.
  • Able to multitask and prioritize tasks efficiently.
  • Demonstrate a strong commitment to delivering exceptional customer experiences.

Estimated Salary:

$48,000 - $58,000 per year, based on experience.



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