Pet Care Client Services Associate

2 days ago


Kansas City, Missouri, United States Pet Resource Center of Kansas City Full time
Pet Resource Center of Kansas City is an exciting place to work, offering a dynamic and fast-paced environment where you can make a real difference in the lives of animals and their owners. As a Bilingual Customer Service Specialist, you will be responsible for providing top-notch customer service to our clients while promoting our services, treatments, and products. This role requires a highly motivated and organized individual with excellent communication skills who can work in a fast-paced environment. The ideal candidate will be bilingual in Spanish, have high energy and passion for customer service, and be able to multitask with ease. In this role, you will be responsible for checking clients in for their pet's services over the phone and processing their payments, using customer service skills to educate on and promote services, and tracking the flow of the parking lot and clients using a spreadsheet. You will also be required to work in our check-in booth, greeting clients and directing them into a lane, as well as cross-training in our call center and Mobile departments. We offer a competitive salary of $15.50 per hour, based on experience, and a comprehensive benefits package including health, dental, vision, and life insurance options.

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