Resort Hospitality Manager

1 day ago


Truckee, California, United States Vail Resorts Full time

About Us

Vail Resorts is a leader in the mountain resort industry, providing exceptional experiences for our guests and creating opportunities for our employees to grow and succeed. Our commitment to excellence extends beyond our resorts, as we strive to make a positive impact in the communities we serve.

Job Description

The Team Lead Housekeeping role plays a critical part in maintaining the high standards of cleanliness and comfort that our guests expect. As a member of our housekeeping team, you will be responsible for ensuring that all guest rooms, common areas, and commercial spaces meet our quality standards.

Responsibilities

  • Assign room assignments for daily cleaning service.
  • Inspect rooms and verify their status.
  • Report any discrepancies or issues.
  • Enter information into property management system.
  • Submit work orders as needed.
  • Ensure excellent guest experience.
  • Develop and maintain a safe working environment.
  • Train and supervise housekeepers and housemen.
  • Address guest complaints and concerns.

Requirements

  • 1-3 years of housekeeping experience preferred.
  • Guest service or hospitality experience a plus.
  • Excellent communication skills.
  • Ability to work flexible schedules.
  • Lifting and carrying up to 50 lbs.
  • Standing for extended periods.
  • Attention to detail and ability to multitask.

Benefits

  • Competitive estimated salary: $24-$26 per hour.
  • Comprehensive benefits package.
  • Opportunities for growth and advancement.
  • Fun and supportive work environment.


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