Resort Hospitality Manager

1 day ago


Truckee, California, United States Vail Resorts Full time
About the Role
We are looking for an experienced Resort Hospitality Manager to join our housekeeping team. As a key member of our team, you will be responsible for overseeing the daily operations of our housekeeping department, including room assignments, cleaning schedules, and staff management. You will also be responsible for maintaining high standards of cleanliness and customer satisfaction in all aspects of our resort's facilities and services.

Responsibilities
- Organize and assign room assignments for daily cleaning service to guest rooms as well as common areas and commercial spaces
- Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system
- Submit work orders, as needed
- Ensure excellent internal and external guest experience
- Emphasize safety culture among staff and keep them informed of safety policies and procedures

Requirements
- 1-3 years of previous housekeeping experience preferred, guest service or hospitality a plus
- Must be able to communicate in English, bilingual a plus
- Ability to work a flexible schedule including split shifts, nights, holidays, and weekends
- Must be able to lift and carry up to 50 lbs.
- Must be able to stand for extended periods, up to 4 hours while consistently bending and lifting
- Detail-oriented, self-motivating, and strong communicator, both written & verbal

Benefits
- Competitive hourly rate of $25-$30 per hour
- Comprehensive benefits package including medical, dental, and vision insurance
- Opportunities for career advancement and professional development
- Recognition and rewards program for outstanding performance

About Vail Resorts
Vail Resorts is a leading hospitality company that operates luxury resorts across North America, Europe, and Australia. Our mission is to deliver exceptional experiences for our guests while fostering a culture of excellence and inclusivity among our team members.

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