Program Manager

4 days ago

Pittsburgh, Pennsylvania, United States POWER Full time

**Job Summary:**

We are seeking a highly experienced and skilled Program Manager to join our team at POWER. The successful candidate will be responsible for the overall management of our inpatient program, ensuring that it operates in a way that reflects gender-responsive and trauma-informed care.

The ideal candidate will have a Master's degree in Nursing or a related field and at least 5 years of experience in a substance use disorder treatment setting, with at least 2 years in a supervisory capacity. They will also have excellent leadership and organizational skills, as well as the ability to develop effective teams and build cohesiveness.

This is a challenging yet rewarding role that requires a deep understanding of detox/inpatient treatment operations and the ability to balance clinical supervision with facility/program management. The successful candidate will be able to provide on-call coverage on a rotating basis and serve as back-up for supervisors when they are on call.

If you are a motivated and experienced professional who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Develop and implement programs that are gender and culturally sensitive, utilizing evidence-based models and best practices in the fields of addictions and mental health treatment.
  • Provide reports to the Clinical Director regarding major initiatives, personnel issues, budget concerns, and recommendations for program improvement.
  • Supervise and lead program staff in a way that reflects trauma-informed principles.
  • Conduct performance evaluations on supervisees in a timely manner and provide consistent feedback with regard to meeting program objectives and position responsibilities.
  • Ensure training needs of program staff are met and assist with development of Annual Training Plan that is consistent with regulatory requirements, agency mission and initiatives, and staff's professional goals.
  • Maintain adequate staffing for program coverage.
  • Facilitate team and other staff meetings in a manner that builds team cohesiveness and collaboration.
  • Maintain the program at capacity and work with program staff, Intake Team and the Clinical Director to address issues related to utilization/census.
  • Screen and interview employment candidates and make recommendations for hiring staff.
  • Monitor maintenance of the facility and equipment and effectively problem solves to address issues in a timely manner to ensure the health and safety of clients and staff, as well as to comply with state, county, and local requirements.
  • Work collaboratively with Maintenance Manager and COO.
  • Provide on-site management and supervision.
  • Participate in 24-hour on-call rotation and act as back-up when other supervisors are on call.
  • Assist CFO in development of program budget and implement the program within the required budget.
  • Monitor data collection and submission so as to ensure the transfer of timely and accurate data that can be used for billing and outcomes measurement purposes as well as data driven decisions.
  • Develop and maintain collaborative relationships with community organizations and service providers; and work to enhance the effectiveness of intra and interagency relations.
  • Maintain good public relations with all referral sources and the larger health and human service community by serving as an ambassador of all POWER programs and marketing the program as needed through outreach activities.
  • Develop, implement, and participate in quality assurance activities to ensure quality of service delivery that reflects best-practices and ensure that all record keeping requirements are met by all staff members in a timely manner.
  • Participate in all staff development and training as required. Serve as an agency trainer and keep all assigned trainings up to date.

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