Food Safety Manager

4 days ago

Matthews, North Carolina, United States Harris Teeter Full time
Job Summary

As a Food Safety Manager at Harris Teeter, you will be responsible for managing retail food safety programs by providing support and guidance to whole company and operations management in the areas of food safety, sanitation, and pest control. This role will be required to improve and drive our food safety culture.

Key Responsibilities
  • Manage department 3rd party vendors including, but not limited to: auditing, sanitation, pest control, and digital HACCP to drive consistency and maintain compliance.
  • Monitor and evaluate the company's quarterly food safety & sanitation 3rd party audit program. Communicate findings and trends to corporate leadership by period.
  • Act as advocate during interaction with regulatory agencies and industry food safety groups. Establish and maintain relationships with appropriate regulatory agencies in company operating geography.
  • Review and follow-up as necessary on all regulatory inspection reports pertaining to food safety, sanitation, weights & measures and food labeling.
  • Serve as subject matter expert to assist store operations in resolving issues identified during quarterly food safety appraisals and regulatory inspections by developing corrective actions and implementing preventive measures.
  • Manage a team of specialists (internal or external) that provide Operations with field support to educate operators on company food safety standards.
  • Focus on continuously improving and strengthening food safety by collaborating with internal teams and external resources. Work cross-functionally with other departments as necessary for special projects and initiative roll-outs. This includes, but is not limited to: Facilities, Merchandising, Category/Procurement, Real Estate & Construction, Asset Protection, and Distribution.
  • Work with Training & Development to identify, develop, and implement training for food safety & sanitation.
  • Conduct internal food safety training sessions for store associates. Deliver Food Manager Certification training and testing for required management positions.
  • Manage and monitor the company's pest control program at retail.
  • Assist with QA department programs, including, but not limited to, product recalls and withdrawals, customer complaints, label review and vendor audits.
  • Develop and maintain an extensive Distribution Center audit program following established sanitation programs and the Distribution Center Food Safety Plan.
  • Assist in managing HACCP programs at 2 Distribution Centers.
  • Assist with the development and implementation of food safety materials; conduct program review annually to verify compliance with regulatory and company standards.
  • Respond and support with an array of crisis and emergency situations/imminent health hazards (i.e. pest infestation, water/power interruption, floor or sewage back up, etc) which could result in injury, disruption of business, or potential regulatory enforcement action.
  • Conduct investigations for food-related illness and injury claims.
  • Act as backup for Recall program management.
  • Participate in plan review for remodels and new store builds.
  • Compile data and metrics from various sources for company scorecards.
Requirements
  • Bachelor's degree (B.S. or B.A.) from four-year college or university, with technical background in Environmental Health, Food Science, Biology, Microbiology or food safety related courses
  • At least 7 years experience in retail food service sanitation and food safety through auditing, inspecting or application
  • Must have knowledge of HACCP, SSOPs, GMPs, FDA and all other applicable State and local health and food safety codes and principles related to food service, for our operating area
  • Strong applied knowledge of retail food safety and competent knowledge of current food safety practices
  • Experienced and qualified in conducting food safety manager training sessions
  • Ability to manage a team
  • Experience in managing vendor partner relationships
Preferred Qualifications
  • Registered CP-FS or Registered Sanitarian
  • PCQI Lead Instructor
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; toxic or caustic chemicals and extreme cold (non-weather). The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell.

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