Customer Service Ambassador

1 week ago


Frederick, Maryland, United States Kathy Schultze - State Farm Agent Full time

Kathy Schultze State Farm, a respected insurance agency in Frederick, Maryland, is hiring a Customer Service Representative to join our enthusiastic team. As a valued member of our team, you will be responsible for delivering outstanding customer experiences and helping our clients navigate their insurance needs.

Job Description:

We seek an energetic and results-driven individual who can excel in a dynamic customer service environment. If you possess excellent communication skills, a strong attention to detail, and a passion for delivering exceptional service, we invite you to apply.

About Our Agency:

Kathy Schultze State Farm has been a trusted partner in the Frederick community for over three decades, offering personalized insurance solutions to meet the unique needs of our clients. Our team is dedicated to building long-term relationships and providing unparalleled service.

Key Responsibilities:

  • Deliver top-notch customer service, addressing client concerns and resolving issues efficiently
  • Support our focus on relocations, ensuring newcomers feel welcome and supported
  • Collaborate with the team to achieve exceptional service standards and community engagement goals

Requirements and Qualifications:

  • Prior customer service experience is a plus, but not required
  • Excellent written and verbal communication skills
  • Ability to adapt to changing priorities and deadlines

Our Benefits:

  • A salary of $48,000 - $65,000 per year, based on experience
  • Ongoing professional development opportunities
  • A dynamic and supportive team environment


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