Air Freight Coordinator
3 weeks ago
UWL is a leading provider of global 3PL services, specializing in ocean transportation, air freight, project cargo, warehousing and distribution, road and rail, bulk liquid logistics, and customs house brokerage.
Job SummaryWe are seeking a highly motivated and client-oriented Air Freight Specialist to join our team in Schaumburg, IL. The successful candidate will interact directly with customers to build and strengthen relationships, coordinate cargo bookings, and conduct analysis to help customers maximize UWL's service offerings.
Key Responsibilities- Provide exceptional customer service and build strong relationships with clients
- Collaborate with coworkers, other UWL offices, and third-party agents to ensure efficiency and continued customer relationship development
- Manage financial details of shipments for proper billing of customers
- Generate, file, and maintain up-to-date customer records, reports, shipment documentation, etc.
- Provide support to internal and external customers (Sales Executives and Account Managers)
- Involved in preparation and/or attendance in customer business reviews
- Ensure adherence to customer SOPs, government agency regulations, and UWL company standards
- 2-5+ years' experience in International Logistics, air-freight experience strongly preferred
- Experience working with an LMS such as CargoWise strongly preferred
- Exceptional customer service skills and follow-up
- Ability to work in a fast-paced and deadline-driven office environment
- Excellent verbal & written communication skills and phone etiquette
- Ability to multi-task, prioritize and manage time effectively
- Proficient in Microsoft Office Suite and Outlook
- Competitive compensation
- Comprehensive Benefits package: Medical, Prescription, Dental, Vision, Life, AD&D, & Disability insurance, Employee Assistance Program, Financial planning, 401(k) plan with up to 6% company match, Paid Time Off, Flexible work arrangements, Internal Mobility & professional development opportunities, Tuition assistance, Bonus Eligibility
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Air Freight Coordinator
4 weeks ago
Schaumburg, Illinois, United States UWL Full timeAbout UWLUWL is a leading provider of global 3PL services, specializing in ocean transportation, air freight, project cargo, warehousing and distribution, road and rail, bulk liquid logistics, and customs house brokerage.Job SummaryWe are seeking a highly motivated and client-oriented Air Freight Specialist to join our team in Schaumburg, IL. The successful...
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Logistics Coordinator
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Logistics Coordinator
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Logistics Coordinator
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Schaumburg, United States Central Garden & Pet Full timeDescription Are you looking for the next step in your career in customer service and account management working with international customers? Are you looking to join a hard-working, dynamic team that is dedicated to exceeding customer expectations? The Central Life Sciences (CLS) business unit of Central Garden & Pet is dedicated to improving the health,...
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