Transportation Coordinator

3 weeks ago


Houston, Texas, United States Sheraton Houston Airport Full time
Job Summary

The Sheraton North Houston at IAH is seeking a reliable and courteous Shuttle Driver to operate the hotel van to and from guest destinations. As a Shuttle Driver, you will be responsible for providing exceptional customer service, ensuring the safety and well-being of our guests, and maintaining the cleanliness and organization of the vehicle.

Responsibilities:

  • Respond to guest requests for shuttle service in a prompt and courteous manner, assisting with luggage as needed.
  • Operate the vehicle in accordance with state laws and airport rules, ensuring a safe and efficient transportation experience.
  • Provide information about hotel facilities, services, and local attractions to guests, promoting a positive and welcoming experience.
  • Perform daily vehicle inspections, addressing any deficiencies or unsafe conditions, and maintaining a clean and organized vehicle.
  • Maintain accurate vehicle mileage logs and regularly inspect the hotel entrance and surrounding areas for litter and debris.
  • Assist with housekeeping and laundry duties, including house attendant rounds and laundry processing.
  • Collaborate with other shifts and departmental management to promote teamwork and quality service.
  • Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
  • Comply with federal, state, and local laws regarding health and safety.

Requirements:

  • High School diploma or equivalent required.
  • Previous hotel experience or retail customer service preferred.
  • Ability to speak, read, and write fluent English; other languages beneficial.
  • Valid driver's license and CDL Endorsement P required.
  • Ability to lift, carry, or pull items weighing up to 100 pounds.
  • Frequent handling of objects and equipment.


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