IT Infrastructure Specialist
4 weeks ago
The Detroit Wayne Integrated Health Network is seeking a highly skilled IT Infrastructure Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support for computer hardware and software applications for our employees and departments.
Key Responsibilities
Coordinating and consulting with vendors for various services
Accessing end clients' needs for hardware, software, services, and support
Implementing processes, systems, tools, and applications
Working in a team to complete various IT related projects in a timely manner
Performing related duties as assigned
Additional Responsibilities
Provides escalation (L2) support to other internal groups / departments as needed
Installs, configures, and documents hardware and software for end user services
Manages multi-functional printers (MFPs) for network printing, faxing, and scanning
Security and Compliance
Manages update / patching processes including firmware updates, software updates, operating system updates, desktop updates, network appliance updates, and firewall updates
Manages and administers Active Directory for both on-premises and Azure AD accounts
Monitors systems readiness status including anticipating potential problems and taking action to solve them before impacting users
Inventory Management
Manages inventory including new and existing hardware inventory management, new and existing software inventory management, license management, and providing software versioning and control
Assists in managing hardware warranties and software licensing
Tests software and reviews application logs
Process Development
Documents configurations / processes and controls
Develops processes & documentation for training of other departments
Develops daily / routine functions
Contributes to internal knowledge base with technical documentation, manuals, and IT Process training materials
Data Protection
Ensures the integrity of data storage and backup systems
Configures and remediates data protection systems
Security
Works with the direction from the Senior Solutions Architect / HIPPA security officer to perform incident detection / manage response / remediation and perform the following functions: monitoring security processes including network vulnerability scanning, EDR and MDR systems
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IT Infrastructure Specialist
4 weeks ago
Detroit, Michigan, United States Detroit Wayne Integrated Health Network Full timeJob Summary:The Detroit Wayne Integrated Health Network is seeking a highly skilled IT Infrastructure Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer hardware and software applications.Key Responsibilities: Coordinate with vendors to ensure timely...
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