IT Support Specialist

4 weeks ago


Detroit, Michigan, United States Apex Systems Full time

Job Summary:

We are seeking an IT Support Specialist to join our team at Apex Systems. As an IT Support Specialist, you will be responsible for providing technical support for IT applications, infrastructure, and end-user productivity tools to plant business customers.

Key Responsibilities:

  • Support a multi-shift operation in a manufacturing plant, including flexible hours and rotating schedules.
  • Provide technical support for IT applications, infrastructure, operating systems, and end-user productivity tools.
  • Interface with Business IT and business owners to prioritize improvement efforts.
  • Support Plant Floor Systems/PDO teams in resolving incidents and escalations.
  • Focus on the integration and long-term maintenance of applications.
  • Assist the team lead with managing assignments and workload.
  • Develop, maintain, and share accurate support documentation.

Requirements:

  • High School diploma.
  • Strong desire to learn manufacturing operations and business practices.
  • Broad business and manufacturing perspective.
  • Understanding of computer-based tools and computing infrastructure.
  • Interest in processes that support manufacturing.
  • Willingness to work in a high-pressure production environment with flexible working shifts.

About Apex Systems:

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.



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