Senior Mac Support Engineer

6 days ago


New York, New York, United States Insight Global Full time

Insight Global is a leading provider of workforce solutions.

We are currently seeking a skilled Senior Mac Support Engineer to join our client services and help desk team at one of the top museums in New York City.

This is a 2-month contract position, with the possibility of extension. The successful candidate will be responsible for providing desk-side and remote support for 400 MAC users.

The ideal candidate will have excellent customer service skills and strong technical knowledge of Mac OS X version 10.10 to current and iOS 11.x.x to current.

Key Responsibilities:

  • Provide technical support for MAC laptops, desktops, iPhones, and iPads.
  • Deploy and upgrade MAC products at secondary locations.
  • Assist in managing the life cycle of desktop management systems in the production environment.

Requirements:

  • 2+ years of true MAC experience.
  • Experience in troubleshooting, deployments, and configurations.
  • Excellent communication and problem-solving skills.

Salary: $60,000 - $80,000 per annum, depending on experience.



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