Senior IT/Infrastructure Engineer

5 days ago


New York, New York, United States Freedom Of The Press Foundation Full time

We're seeking a highly skilled Senior IT/Infrastructure Engineer to join our team at the Freedom of the Press Foundation. This full-time position is based in our Brooklyn office, with flexibility for work-from-home days. The ideal candidate will have a strong background in IT support, systems administration, and network infrastructure management.



Responsibilities


  • Provide hands-on support and troubleshooting for a mixed Mac/Linux environment, addressing end-user issues and troubleshooting technical problems as needed
  • Procure hardware for staff and office
  • Provide asset management; ensure assets are accounted for, maintained, upgraded, and disposed of/recycled when the time comes
  • Lead the IT portion of personnel onboarding and offboarding processes
  • Maintain and manage network infrastructure within the New York office, ensuring optimal performance, security, and availability
  • Maintain bare-metal testing systems for the developers of SecureDrop and bare-metal build and release infrastructure for the developers of Dangerzone
  • Contribute to IT policy decisions
  • Contribute to establishing and maintaining vendor relationships for tech services
  • Proactively share security and usability tips and recommendations for in-office and remote work
  • General systems maintenance
  • Upgrade services and base operating systems
  • Manage credentials and secrets
  • Monitor system performance and security logs, identify incidents, access severity level, and respond according to our incident response protocol
  • Customize monitoring and alerting tools, as needed


Requirements


  • Bachelor's degree in computer science, information technology, related field, or comparable job experience
  • Minimum five years of experience in IT support, systems administration, or a similar role
  • Strong working knowledge of Mac and Linux operating systems, networking protocols, and hardware
  • Familiarity with access management, user authentication, and authorization processes
  • Provide end-to-end physical implementation of network and bare-metal server infrastructure
  • Excellent problem-solving and critical-thinking skills
  • Strong written and verbal communication skills, with the ability to explain technical concepts to nontechnical audiences
  • Ability to prioritize tasks and work independently, as well as collaboratively within a team
  • Must be based in the New York City area or willing to relocate
  • Familiarity with cloud-based services and infrastructure
  • Familiarity with asset tracking platforms (e.g., GLPI)


As a member of our team, you will contribute to the development and implementation of secure, reliable, and efficient IT infrastructure. We offer a competitive nonprofit salary range of $105,000-$130,000, depending on experience, and a comprehensive benefits package. We are committed to creating a diverse and inclusive work environment and welcome applications from qualified candidates.



The Freedom of the Press Foundation is an equal opportunity employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual or reproductive health decisions, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law.



The selected candidate will undergo a thorough interview process and may be required to provide additional information or references. We look forward to hearing from qualified candidates who are passionate about IT infrastructure and security.



Please note that this position is based in the United States and requires the candidate to be based in the New York City area or willing to relocate.



Thank you for your interest in this exciting opportunity to join our team and contribute to the mission of the Freedom of the Press Foundation.



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