Support Associate

6 days ago


Dubuque, Iowa, United States Thrivent Financial for Lutherans Full time

Thrivent Financial for Lutherans is seeking a highly organized and detail-oriented Support Associate to provide administrative support to our team.

About the Role

This critical role requires a friendly, upbeat demeanor to deliver exceptional member experiences. As a Support Associate, you will be responsible for:

  • Handling incoming telephone calls, responding to requests for information, and providing excellent customer service.
  • Maintaining office supplies, processing mail, and preparing routine correspondence and reports.
  • Scheduling meetings with clients on behalf of our financial advisors and updating contact management systems with client preferences.
  • Providing backup support for other staff members as needed and participating in business planning processes.
Requirements

To succeed in this role, you should have:

  • Previous administrative experience, preferably in a similar environment.
  • Strong technical skills and knowledge of Microsoft Office applications or ability to learn quickly.
  • Ability to handle multiple tasks, maintain high-quality work, and prioritize deadlines effectively.
  • A basic understanding of Thrivent Financial's products and services.
What We Offer

In return for your expertise, we offer a competitive salary of $17-$20 per hour, dependent on experience. This full-time position is 32 hours a week, working 4 days a week from 8:30 a.m. to 4:30 p.m., with flexible scheduling options available.



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