Housekeeping Department Manager

7 days ago


Nashville, Tennessee, United States Hyatt Place Nashville Opryland Full time
Job Summary:

The Housekeeping Manager is responsible for overseeing the efficient operation of the Housekeeping Department at Hyatt Place Nashville Opryland, ensuring that all aspects of housekeeping meet the hotel's high standards. This role requires strong leadership and communication skills, as well as the ability to motivate and supervise a team of housekeeping staff.

Responsibilities:
  • Leadership and Supervision: Supervise and motivate a team of housekeeping staff to ensure that all rooms and public areas are cleaned and maintained to the highest standards.
  • Quality Control: Conduct regular room inspections to ensure that all rooms meet the hotel's quality standards.
  • Staff Management: Manage the scheduling and training of housekeeping staff, ensuring that all staff are properly trained and equipped to perform their duties.
  • Guest Services: Ensure that all guest requests are met in a timely and efficient manner, and that all guest complaints are resolved promptly.
  • Inventory Management: Manage the inventory of housekeeping supplies and equipment, ensuring that all necessary items are available and in good working order.
  • Safety and Security: Ensure that all housekeeping staff are aware of and follow the hotel's safety and security procedures.
  • Communication: Communicate effectively with other hotel departments, including front desk, engineering, and maintenance, to ensure that all housekeeping needs are met.
Requirements:
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in hospitality or a related field preferred.
  • Experience: At least 5 years of experience in housekeeping or a related field, with at least 2 years of supervisory experience.
  • Skills: Strong leadership and communication skills, ability to motivate and supervise a team, ability to work independently and as part of a team, ability to prioritize tasks and manage time effectively.
Benefits:
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.
  • Opportunities for Advancement: Opportunities for advancement within the company, including training and development programs to help you grow and succeed in your career.


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