Director of IT and Security
3 days ago
Job Summary:
The Director of Information Technology and Security will lead the development, deployment, and maintenance of IT systems and solutions that drive student success and smooth administrative operations at Calbright College. This includes the digital tools supporting the end-to-end student experience and the data and information systems tracking and reporting on core college operations.
Key Responsibilities:
- Manage a team of technical professionals comprising end-user support/desktop engineers and IT security engineers.
- Oversee the security and privacy of student data within and across systems.
- Propose, develop, and document security artifacts for improvement of Calbright Security posturing.
- Ensure implementation of efficient processes for timely shipping and returns of devices for students and staff.
- Propose, design, and implement approved tech procurement processes to ensure adequate and timely licensing of systems and tools for Students and Staff.
- Research and propose new systems, upgrades, or replacement for technical systems with supporting evidence on rationale for approval and procurement.
- Ensure continuous and measurable improvement of IT/End-User Support processes and policies.
- Create documentation/knowledgebase of configuration, administration, and management of all IT systems in use at Calbright.
Requirements:
- Bachelor's degree and five or more years of experience creating new solutions with a varied set of technology.
- Two or more years of experience managing an IT team and devising solutions to elevate organizational Security posture.
- Experience working with educational data and data systems.
Preferred Qualifications:
- Professional experience in higher education.
- Experience with automation and migrations, and implementation of a successful IT service desk/ticketing system.
- Experience working with vendors in management and administration of and connecting together systems such as LMS, CRM, SIS, ERP.
- Experience managing security systems and practices like MDM, SIEM, MDR.
- Deep understanding of cybersecurity needs, challenges, and solutions.
Working Conditions:
- Calbright College is a statewide online college where all instruction and support are done via various online technologies both in person and remotely.
- Regular attendance is considered an essential job function.
- The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act.
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