Project Coordinator

1 day ago


Kalamazoo, Michigan, United States Automation Design & Entertainment Full time
Job Overview

The Client Success Coordinator plays a vital role in the Smart Technology production team, working at our offices on the west side of Kalamazoo. This position supports Project and Service Managers, responsible for scheduling, directing, organizing, and controlling project/service activities. The primary goal is to ensure the project and all related processes run smoothly.

Key Responsibilities
  • Develop and maintain the project and service schedule, resolving scheduling conflicts and ensuring the calendar is full.
  • Prepare and update project organization and communication charts.
  • Track progress of work being performed.
  • Manage change notices and change orders.
  • Effectively communicate project information to the client and project team.
  • Keep all parties informed about project/service status and any issues.
  • Field service requests to remote tech support or schedule on-site service.
  • Communicate with Purchasing and Warehouse staff on material availability.
  • Communicate ideas for improving company processes with a positive and constructive attitude.
Requirements
  • Expertise in scheduling.
  • Adaptability and versatility with administrative duties.
  • Excellent communication and facilitation skills.
  • Self-motivated and task-driven.
  • Excellent problem-solving skills.
  • Good client management and goodwill-building ability.
  • Effective time management and logical decision-making ability.
  • Capacity to handle pressure.
  • Strong focus on quality.

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