Senior Manager
4 weeks ago
This role is responsible for managing the content authoring platform for multi-channel and email content within the Commercialization IT - Content Platforms & Delivery organization. The Senior Manager, Authoring Platform will ensure the operational viability of the product and support business processes and needs. This role will work closely with business stakeholders, IT partners, and external vendors to ensure the platforms meet the needs of our customers and enable impactful experiences across channels.
Key Responsibilities
- Lead and partner with matrix teams to drive and govern change board processes across capabilities and projects
- Collaborate with matrix teams to ensure smooth execution of programs, projects, and support activities to meet business needs
- Collaborate with cross-functional teams to understand business requirements, user feedback, and market trends
- Manage operational platform support and plan releases to continuously advance the platform that enhance business processes
- Lead the design, development, testing, and deployment of new features and enhancements for the platforms
- Provide guidance and support to the platform users, including training, documentation, and troubleshooting
Requirements
- Bachelor's Degree and 5+ years of experience within a similar capacity, as a systems/product owner
- Experienced in Vault Java SDK, Vault to Vault Integration, and Spark functionality
- Able to refresh, migrate data, and maintain Vault sandboxes
- 2-4 years of experience of Veeva CRM application, especially as it integrates with PromoMats and MedComms
- Experience in complex, content workflows, and user access design
- Hands-on experience working leading requirements efforts, process discussions, and producing documentation to clearly articulate information for cross-functional teams
What We Offer
Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law. We offer a wide variety of competitive benefits, services, and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us
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