Client Support Specialist
2 weeks ago
Work Schedule: Monday to Friday, 9:00 AM - 6:00 PM
Work Environment: In-office position
Key Responsibilities:
- Manage both incoming and outgoing communications with various clients and professionals.
- Provide timely responses to customer inquiries.
- Foster and maintain strong client relationships.
- Act as a communication bridge between Aston Carter and the clients/patients.
- Address routine customer requests regarding products or services through calls or online interactions.
- Engage with customers in a courteous, friendly, and professional manner, adhering to established protocols.
- Clarify and confirm customer needs and understanding of the provided solutions.
Additional Qualifications:
- Experience in handling inbound and outbound calls is essential.
- Must be present in the office five days a week.
About Aston Carter:
Aston Carter specializes in delivering exceptional corporate talent solutions to a diverse range of clients globally. Our expertise spans across accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative roles. We leverage our extensive recruiting knowledge and vast network to adapt to the evolving demands of our clients and talent community with agility and excellence. With a presence in multiple regions, Aston Carter collaborates with numerous Fortune 500 companies and has been recognized as a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion:
At Aston Carter, we believe that diversity and inclusion are essential for the equity and success of our workforce. Our commitment to DE&I is reflected in:
- Recruiting a diverse talent pool.
- Creating an inclusive workplace through ongoing self-reflection.
- Building a culture of care, engagement, and recognition with measurable outcomes.
- Providing growth opportunities for all employees.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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