Customer Experience Manager
3 weeks ago
A values-based leader who drives exceptional customer and associate experiences to grow top-line sales. As a CUSTOMER EXPERIENCE MANAGER, you will lead the sales floor, coach and develop the team, and support operational excellence.
Key Responsibilities:
* Drive and grow top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.* Support operational excellence through maintaining visual standards, payroll management, and merchandise availability.* Direct reports as assigned: Customer Experience Lead(s) and / or Associates.
Leadership Expectations:
* Deliver exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.* Conduct associate observations and associate coaching.* Display an understanding of all associate roles and ensure all roles work for the good of the team and the customer.* Link results to behaviors and actions to drive top-line sales.* Independently manage labor hours within the store to drive top line sales and profit.* Own the overall appearance and presentation of brand by maintaining visual merchandising standards.* Collaborate with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.* Demonstrate and lead company policy and procedures.* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
Salary Information:
This position offers a competitive salary range of $21.25 - $29.40 per hour, depending on experience and qualifications.
-
Customer Experience Leader
2 weeks ago
Bozeman, Montana, United States Michaels Stores Full timeAbout the RoleWe're seeking a highly skilled Store Operations Manager to join our team in Bozeman, MT. This role is responsible for managing and delivering effective front-end operations and expectations, leading the omnichannel processes, and maintaining store recovery standards to deliver our Brand Promises.ResponsibilitiesAssist Store Manager in leading...
-
Customer Experience Specialist
3 weeks ago
Bozeman, Montana, United States BISHS RV INC Full timeKey ResponsibilitiesProvide informed advice to customers on various RV-related matters.Maintain accurate records of work orders and communicate effectively with colleagues and management.Collaborate with the service team to ensure timely completion of tasks.Estimated Salary: $60,000 - $80,000 per year.
-
Customer Experience Representative
2 weeks ago
Bozeman, Montana, United States Famous Footwear Full timeWe are seeking a skilled individual to join our sales team as a Customer Experience Representative. In this role, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of product knowledge.About the PositionYou will be working in a fast-paced retail environment, interacting with customers,...
-
Customer Experience Representative
18 hours ago
Bozeman, Montana, United States T-Mobile Full timeJob Description:As a Customer Experience Representative at T-Mobile, you will play a critical role in helping customers achieve their wireless goals by providing exceptional service and support.Key Responsibilities:Assist customers in picking up where they left off in their shopping journey.Perform hands-on demonstrations of the latest technology...
-
Customer Experience Specialist
4 weeks ago
Bozeman, Montana, United States FedEx Full timeAbout the OpportunityWe are looking for a Customer Experience Specialist to join our team at FedEx. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving sales growth.About the RoleIn this role, you will:Provide consultative sales and support to customers, understanding their individual needs...
-
Customer Experience Representative
2 weeks ago
Bozeman, Montana, United States TJX Companies Full timeCompany OverviewTJ Maxx is a leading off-price retailer offering a wide selection of designer and brand-name merchandise at unbeatable prices. With over 1,000 stores across the country, we're committed to providing a unique shopping experience that's both fun and rewarding.Compensation and BenefitsWe offer a competitive salary of $45,000 per year, based on...
-
Customer Experience Specialist
2 weeks ago
Bozeman, Montana, United States SCI Hotels LLC Full time**Company Overview**SCI Hotels LLC is a leading hospitality company dedicated to providing exceptional guest experiences. We are seeking a skilled Customer Experience Specialist to join our team at one of our properties in Bozeman, MT.**Job Description:**The Customer Experience Specialist will be responsible for delivering exceptional guest service and...
-
Sales and Customer Experience Specialist
2 weeks ago
Bozeman, Montana, United States Famous Footwear Full timeWe are looking for a Sales and Customer Experience Specialist to join our team at Famous Footwear Bridger Peaks Town Center. In this role, you will be responsible for providing exceptional customer service, creating a positive shopping experience, and driving sales. You will have the opportunity to work with a variety of products, including shoes and...
-
Cashier and Customer Experience Specialist
2 weeks ago
Bozeman, Montana, United States Holiday Companies Full timeJob Description:">Customer Service Representative PositionWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a clean and organized store environment.The...
-
Sales and Customer Experience Specialist
1 month ago
Bozeman, Montana, United States Spirit Halloween Full timeSpirit Halloween is seeking a talented Sales and Customer Experience Specialist to join our dynamic team. This role offers an exciting opportunity to develop your sales and customer service skills while working in a fast-paced retail environment.The estimated annual salary for this position is around $40,000 - $55,000, depending on location and experience....
-
Customer Experience Champion
2 weeks ago
Bozeman, Montana, United States Kimpton Hotel Full timeJob Summary: As a Night Auditor at Kimpton Armory Hotel Bozeman, you will play a vital role in maintaining the cleanliness and appearance of our hotel while providing top-notch service to our guests. This is a unique opportunity to work in a dynamic environment where no two days are ever the same. If you're looking for a challenge and have a passion for...
-
Customer Experience Ambassador
3 weeks ago
Bozeman, Montana, United States Kimpton Hotels & Restaurants Full timeAbout UsWe're a hotel company that believes in creating heartfelt connections with our guests and colleagues. We value authenticity, creativity, and self-leadership, and we're looking for like-minded individuals to join our team.As a Guest Service Agent, you'll be the face of our hotel, responsible for delivering exceptional service to our guests. You'll...
-
Automotive Customer Experience Coordinator
2 weeks ago
Bozeman, Montana, United States Ressler Motors Full time**About the Role**Ressler Motors is seeking a highly organized and detail-oriented individual to join our Service Drive team as a Customer Service Support Associate. This role plays a crucial part in ensuring an exceptional customer experience.**Key Responsibilities:**Coordinate with Service Advisors to deliver vehicles to customers, performing tasks such as...
-
Customer Service Manager
2 weeks ago
Bozeman, Montana, United States CHS Inc Full timeWe are seeking an experienced and motivated individual to join our team at Cenex Zip Trip convenience store location in Bozeman, MT as a Customer Service Manager. This role will assist the manager with all aspects of store operations.About CHS Inc.CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States...
-
Destination Experience Manager
2 weeks ago
Bozeman, Montana, United States RMC- Resorts I Mountains I Cities Full timeAbout RMCRMC is a premier Destination Management Company (DMC) that specializes in transforming ordinary events into extraordinary experiences. Our dedication to innovation, excellence, and client satisfaction sets us apart.Job OverviewWe are seeking a highly skilled Events Operations Manager to drive event success and warehouse efficiency. The ideal...
-
Sales Associate
2 weeks ago
Bozeman, Montana, United States Wal-Mart Stores , Inc. Full timeOverview: As a Sales Associate in our store, you will play a key role in providing exceptional customer service and driving sales growth. You will be responsible for assisting customers in finding products, answering their questions, and ensuring they have an enjoyable shopping experience.
-
Customer Service Manager Professional
2 weeks ago
Bozeman, Montana, United States Bethany Lentz - State Farm Agent Full timeAbout the RoleThis is an excellent opportunity for a seasoned leader to enhance their career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our community members. As a Service Manager, you will generate exceptional client experiences that reinforce our growth as a successful insurance agency.
-
Customer Experience Specialist
2 weeks ago
Bozeman, Montana, United States Clearwater Federal Credit Union Full timeUniversal Associate PositionClearwater Federal Credit Union is accepting applications for a Universal Associate position in Bozeman, MT. This role is responsible for assisting members with all aspects of their financial needs, including account options, sales solutions, and service transactions.
-
Downtown Customer Experience Representative
3 weeks ago
Bozeman, Montana, United States Ridge Athletic Clubs Full timeWhat We OfferWe are committed to offering a competitive compensation package that includes a salary range of $45,000 - $55,000 per year, depending on experience.
-
Bozeman, Montana, United States MAS Medical Staffing Full timeJob Title: Travel Registered Nurse (RN)Job Type: 12 week contractWe are seeking a highly skilled Registered Nurse (RN) with case management experience to join our team in Bozeman, MT. As a travel nurse with MAS Medical Staffing, you will have the opportunity to work with a variety of healthcare professionals and gain valuable experience in a dynamic...