Customer Service Manager
3 weeks ago
We are seeking an experienced and motivated individual to join our team at Cenex Zip Trip convenience store location in Bozeman, MT as a Customer Service Manager. This role will assist the manager with all aspects of store operations.
About CHS Inc.
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world.
Job Summary:
This full-time position offers a competitive total rewards package, including base wage, bonus, incentives and commissions. The estimated salary for this role is $60,000 - $80,000 per year, depending on experience.
Main Responsibilities:
- Provide work direction, training and assistance to team members.
- Create a high-energy work environment.
- Ensure excellent customer service by treating customers professionally, greeting them promptly and courteously, and providing assistance when needed.
- Perform cashier responsibilities, including accepting payments and issuing receipts.
- Display and organize products in the store for easy customer access.
- Maintain the appearance of the store through dusting, cleaning and restocking merchandise on the shelves.
- Order merchandise and track inventory as assigned.
- Authorize gas station pump payments.
- Maintain a strong safety culture and follow all safety policies, procedures and regulations.
Requirements:
- 3+ years of experience in Retail and/or Retail Merchandising and Customer Service.
- Additional qualifications include:
- Ability to work flexible hours.
- Experience managing in retail, convenience or fast food stores.
- Ability to read, write and communicate in English.
- Basic math and computer skills to operate store equipment such as cash registers, time and record-keeping computer systems.
- High school diploma or GED preferred.
- Ability to work on computers with MS Office Suite.
Benefits:
CHS Inc. offers a comprehensive benefits package, including medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance.
A $1,000 retention bonus and work schedule flexibility are also offered.
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