Branch Services Representative
5 hours ago
We are seeking a highly skilled and customer-focused Branch Services Representative to join our team at Empower Federal Credit Union. As a key member of our branch team, you will be responsible for providing exceptional service to our members, processing financial transactions, and maintaining accurate records.
Key Responsibilities- Welcomes members and processes financial transactions, including deposits, withdrawals, and loan payments.
- Verifies cash and endorsements, issues receipts, and receives check re-orders.
- Provides routine information concerning services and directs members to appropriate departments and personnel.
- Handles requests in a professional, prompt, and efficient manner, while cross-selling credit union services.
- Completes account inquiries, address changes, closing accounts, and account maintenance requests as directed by members.
- Meets balancing requirements as outlined in the Branch Employee Performance Standards.
- One year to three years of similar or related experience.
- A high school education or GED.
- Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
- Ability to operate a 10-key calculator and computer keyboard, with accuracy and attention to detail.
The normal office environment is free from discomfort due to temperature, dust, noise, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity EmployerEmpower Federal Credit Union is an equal opportunity employer and welcomes applications from diverse candidates.
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