Customer Service Representative

4 weeks ago


West Chicago, Illinois, United States Professional Transportation Inc. Full time

Are you a detail-oriented and organized individual with excellent communication skills? We are seeking a skilled Dispatcher to join our team at Professional Transportation Inc.

This role involves dispatching drivers to transport railroad crew members, maintaining driver rotations, and answering calls from drivers, field managers, and railroad personnel.

As a Dispatcher, you will work in a fast-paced environment, utilizing technology to manage trips and rotations. No prior experience is required, as we will provide on-the-job training.

This position offers a competitive benefits package, including medical, dental, and vision insurance, paid vacation time, and a 401(K) retirement plan.

Responsibilities include:

  • Promoting safety awareness and ensuring on-time performance
  • Answering phone calls promptly and professionally
  • Maintaining accurate rotations and trip data
  • Providing excellent customer service to drivers and railroad personnel

Our ideal candidate is self-motivated, independent, and success-oriented, with strong communication and interpersonal skills.

Apply now to become a part of our team and contribute to the success of Professional Transportation Inc.



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