Site Specialist
2 months ago
About the Role:
Thermo Fisher Scientific is seeking a highly motivated individual to support our scientists in South San Francisco, CA, as a Site Specialist. This role plays a crucial part in inventory management, customer service, and logistics.
Key Responsibilities:
- Perform inventory management duties, including on-site replenishment ordering, disbursements, receiving, stock rotation, cycle counts, and inventory systems management.
- Process orders, expediting, customer service call resolution, return goods authorization, and backorders.
- May perform a portfolio of services, including material handling, shipping/receiving, glass-wash & autoclave operations.
- Work in a customer-facing environment, including laboratories, shipping/receiving docks, and office settings.
- Extensive walking/standing for 60-70% of the day.
- Able to lift, push, and pull 30-40 pounds consistently and lift 50 pounds.
- Able to use material handling equipment, such as push carts and pallet jacks.
- Follow procedures outlined by Best Practices, SOPs, and work instructions.
- Promote personal growth and development by staying updated on new policies and improvements.
- Represent Thermo Fisher Scientific positively at customer locations.
Requirements:
- High school diploma or equivalent experience required.
- 2+ years of confirmed experience in inventory management, customer service, or logistics.
- Proficiency in English (reading, writing, and speaking).
- Display a high level of confidentiality.
- Strong desire to serve customers and excellent interpersonal skills.
- Prioritization and coordination skills to multitask and meet deadlines.
- Proficiency in computer usage, including Microsoft Office suite (Excel proficiency highly valued).
Benefits:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs.
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.
- Retirement and savings programs, such as our competitive 401(k) retirement savings plan.
- Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount.
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