Counter Team Member

5 days ago


Lexington, Massachusetts, United States Tatte Holdings LLC Full time
Job Description

Job Summary: Tatte Holdings LLC is seeking a skilled Counter Team Member to join our team. As a Counter Team Member, you will be responsible for providing exceptional customer service, operating the point-of-sale register, and maintaining a clean and organized workspace.

Key Responsibilities:

  • Customer Service: Engage with guests, welcome them to our cafes, and provide a high-quality service experience.
  • Product Knowledge: Have a comprehensive knowledge of all Tatte products, including coffee menu, bakery, and savory offerings.
  • Point-of-Sale Operations: Operate the point-of-sale register, take guests' orders, and process transactions accurately.
  • Workspace Maintenance: Maintain a clean and organized workspace, including the cafe stations and bar area.
  • Teamwork: Work collaboratively with the barista team to provide a seamless customer experience.
  • Adaptability: Be flexible to work a variety of shifts, including weekends, holidays, and afternoons/evenings.

Benefits and Perks:

  • Competitive Pay: Competitive hourly rate plus tips.
  • 401(k) Plan: With a vesting match.
  • Health Insurance: Health, dental, and vision insurance for full-time team members.
  • Vacation Time: After one year of full-time service.
  • Immigration Reimbursement Program: After one year of full-time service.
  • Employee Assistance Program: Free employee assistance program services.
  • Flexible Schedule: No late nights.
  • Internal Training: English and Spanish classes.
  • Perks: Free drinks and generously discounted meals.
  • Opportunities for Growth: Exciting potential for growth within the company.

Requirements:

  • Communication Skills: Strong communication skills to engage with guests and team members.
  • Adaptability: Ability to work in a fast-paced environment.
  • Physical Demands: Able to grasp and reach overhead, lift, move, and carry 50+lbs, and work 8+ hours a day on feet.


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