Senior Staff Technical Program Manager

3 days ago


Kirkland, Washington, United States ServiceNow Full time
Job Summary

We are seeking a highly skilled Senior Staff Technical Program Manager to join our Global Product Operations team at ServiceNow. As a key member of our Unified Technology Group, you will be responsible for driving and delivering cross-functional programs that support the operations of our Cloud Network Services teams.

Key Responsibilities
  • Operate with a high degree of autonomy to address long-standing organizational opportunities and effect change within design and cross-functional partner orgs.
  • Define end-to-end plans, engage with executive stakeholders, drive root cause analysis, implement solutions, and monitor effectiveness of solutions.
  • Implement scalable processes or solutions that help us effectively plan and manage multiple programs to meet our objectives.
  • Contribute to the development of the program management function, sharing successful practices, frameworks, tools, and lessons learned.
  • Identify connections and reconcile possible collisions between different product offerings, features, and platforms.
  • Ensure transparency, alignment, and clear communication of program status and overall resourcing across the portfolio to key stakeholders.
Requirements
  • 10+ years of project/program management experience in mid/large size companies, ideally with a focus on network engineering and operations.
  • BA/BS degree or higher in Business Management, Computer Information Systems (CIS), Management Information Systems (MIS), Operations and Information Management (OIM), or other equivalent combination of education and experience.
What We Offer

At ServiceNow, we offer a competitive compensation package, including a base pay of $181,100 - $316,900, plus equity (when applicable), variable/incentive compensation, and benefits. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs (subject to eligibility requirements).

About ServiceNow

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.



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