Mixed Methods UX Research Lead

2 days ago


New York, New York, United States Workato Full time
About Workato
At Workato, we're on a mission to transform technology complexity into business opportunity. As the leader in enterprise orchestration, our AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

We're seeking an exceptional Senior Mixed Methods Researcher to join our growing team. In this role, you will conduct studies to inform product decisions in Enterprise Automation and LLM Agentic sectors. You will also be responsible for:
  • Collaborating closely with product managers and designers to identify and prioritize research opportunities that enhance user experience and lead to substantial business impact.
  • Owning the end-to-end research process, including meeting with stakeholders, defining research questions, scoping projects, selecting methodologies, recruiting participants, conducting research, analyzing insights, and delivering insights.

Responsibilities
As a Senior Mixed Methods Researcher at Workato, your primary focus will be on designing, executing, and sharing both quantitative and qualitative research throughout product development cycles. This includes market research, foundational research, usability testing, and product feedback analysis.

Requirements
To succeed in this role, you'll need:

6+ years of industrial experience working in user experience research.Expertise in mixed-method research, with strong qualitative research skills and the ability to conduct solid quantitative research.Experience in leveraging data analysis to influence product decisions or complement qualitative studies.

Benefits
At Workato, we offer a vibrant and dynamic work environment along with a multitude of benefits our employees can enjoy inside and outside of their work lives. We believe in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. Our salary for this position is approximately $140,000 per year.


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