Innovative Enterprise Automation Research Lead

2 days ago


New York, New York, United States Workato Full time

At Workato, we're revolutionizing the way businesses operate through automation and integration. As an exceptional Senior Mixed Methods Researcher, you'll play a key role in shaping our product decisions with data-driven insights.

About Us

We're proud to be named a leader by both Forrester and Gartner, trusted by 7,000+ of the world's top brands, and recognized as one of the top 100 private cloud companies in the world. Our vibrant and dynamic work environment offers a multitude of benefits for employees to enjoy inside and outside of their work lives.

Job Description

We're looking for an innovative research lead to join our growing team. In this role, you'll conduct studies to inform product decisions in Enterprise Automation and LLM Agentic sectors. Key responsibilities include:

  • Designing, executing, and sharing quantitative and qualitative research throughout product development cycles, including market research, foundational research, usability testing, and product feedback analysis.
  • Collaborating closely with product managers and designers to identify and prioritize research opportunities that enhance user experience and lead to substantial business impact.
  • Owning the end-to-end research process, including meeting with stakeholders, defining research questions, scoping projects, selecting methodologies, recruiting participants, conducting research, analyzing insights, and delivering insights.
Requirements

To be successful in this role, you'll need:

  • 6+ years of industrial experience working in user experience research.
  • Expertise in mixed-method research, with strong qualitative research skills and the ability to conduct solid quantitative research.
  • Experience in leveraging data analysis to influence product decisions or complement qualitative studies.
Benefits

We offer a competitive salary range of $180,000 - $220,000 per year, depending on your level of experience. Our flexible, trust-oriented culture empowers everyone to take full ownership of their roles, and we believe in balancing productivity with self-care. If you're passionate about innovation and want to make a meaningful impact, we'd love to hear from you.



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