UX Design Lead for Digital Product Innovation

5 days ago


New York, New York, United States Capital One Services, LLC Full time

Capital One Services, LLC is seeking a seasoned UX/UI Designer to lead our EPX.xd team in creating world-class products that redefine customer experiences. As a product design lead, you will be responsible for driving end-to-end product design by working closely with internal stakeholders and researchers to understand customer needs and define opportunities through usability and empathy studies.

Key Responsibilities:

  • Collaborate with technology, product, and business teams to uncover customer and business needs, then translate them into engaging, simple, and intuitive design solutions.
  • Engage in portfolio prioritization to help set the strategy and product road map for the team.
  • Manage shifting priorities to provide clear direction and input on product prioritization and support early product definition.
  • Advocate for the customer through human-centered design methods, including discovery, research, whiteboard sessions, and user testing.
  • Champion prioritization of design centered product enhancements grounded in research and analysis.

Requirements:

  • At least 8 years of experience with UX design.
  • Experience designing for cross-channel experiences.
  • Comfortable working with various business partners and delivering outcomes.
  • Familiarity with design and prototyping tools, such as Adobe Products, Sketch, and/or Figma.
  • Familiarity with working and contributing to established design systems.
  • Experience managing cross-functional teams.

Salary: The estimated salary for this role is between $163,300 and $186,400 per year, depending on location and experience.

About Us: Capital One is committed to diversity and inclusion in the workplace. We promote a drug-free workplace and consider qualified applicants with a criminal history in a manner consistent with applicable laws.



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