Field Service Specialist

2 weeks ago


Eagan, Minnesota, United States Somic Packaging, Inc. Full time
Job Overview

Somic Packaging, Inc. is seeking a skilled Field Service Technician to join our team. As a key member of our service team, you will be responsible for the safe, proper, and efficient installation, commissioning, and service of our machinery at customer facilities and in-house.

Key Responsibilities:

  • Troubleshoot complex mechatronics, electrical controls, and mechanical issues
  • Set and fine-tune parameters according to customer specifications and arrangements
  • Understand mechanical movements, timing, and positioning, and know how adjustments impact other areas and functions of the machine
  • Provide detailed documentation, including daily reports and weekly service reports
  • Complete preventive maintenance, maintenance, and repair work at customer locations
  • Serve as Project Manager and Tech Support during installations
  • Communicate effectively with customers on-site
  • Perform administrative tasks, per checklist and documentation
  • Train customer personnel on-site
  • Install and set-up SOMIC equipment
  • Ensure customer satisfaction of all services provided
  • Perform equipment performance analysis and recommendations for improvements
  • Maintain safe working habits in all facets of the job
  • Represent SOMIC professionally with current and potential customers
  • Perform PLC, HMI programming, and logic adjustments in conjunction with Engineering
  • Travel 75%-90% of the time

Requirements:

  • Completed Technical Degree from 2- or 4-year program in Mechatronics, Industrial Automation Technology, Robotics, Electronics, or comparable
  • Automated case packaging experience is a must
  • 3+ years of experience in the installation, commissioning, and troubleshooting of complex machines and systems
  • Knowledge of electrical engineering, control technology, pneumatics, and mechanics
  • Functional knowledge of PLCs with ability to troubleshoot and resolve minor issues
  • Safe, structured, and reliable work approach, entrepreneurial mindset
  • Excellent customer service skills
  • Ability to work independently, with a confident manner
  • Professional appearance and strong communication skills
  • Able to work under pressure and be flexible
  • Must be fluent in English
  • Must have a valid class D driver's license and US Passport required
  • Must be self-motivated with a positive, can-do attitude

Benefits:

  • Flexible working hours
  • Pleasant working atmosphere
  • 16 Days of annual PTO
  • 10 Paid Company Holidays
  • Medical, Dental, and Vision
  • Health Spending Plan (with Employer contributions)
  • Employer-paid Life/AD&D, Short & Long Term Disability
  • Voluntary Life/AD&D – Employee, Spouse, and Children
  • 401K
  • Safety Glasses Allowance (prescription and non-prescription)
  • Safety Boots Allowance
  • Employee Referral Incentives


  • Eagan, Minnesota, United States Massman Companies Full time

    Job Summary:Maintenance and repair of precision automated machinery and packaging systems for Massman Companies. Collaborate with colleagues to deliver high-quality solutions and contribute to a family-friendly work environment.Key Responsibilities:Repair, retrofit, and replace parts to ensure maximum value from equipmentSupport customers' machines to...


  • Eagan, Minnesota, United States ASML US, LLC Full time

    Job SummaryASML US, LLC is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing complex equipment at customer sites. This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a commitment to...


  • Eagan, Minnesota, United States Massman Companies Full time

    At Massman Companies, we're seeking a skilled Field Service Technician to join our team. As a key member of our maintenance team, you'll play a crucial role in ensuring our customers' machines are running at optimal levels.As a Field Service Technician, you'll be responsible for repairing, retrofitting, and replacing parts to maximize equipment value. Your...


  • Eagan, Minnesota, United States Massman Companies Full time

    At Massman Companies, we're seeking a skilled Field Service Technician to join our team. As a key member of our service team, you'll be responsible for ensuring our customers' machinery runs smoothly and efficiently.With a focus on precision and quality, you'll work closely with our customers to diagnose and resolve issues, perform routine maintenance, and...


  • Eagan, Minnesota, United States Volt Full time

    Job Summary Volt is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for troubleshooting, servicing, installing, and repairing various equipment at customer sites. This is a contract opportunity with a pay rate of $27-30 per hour and benefits including health, dental, vision, and...


  • Eagan, Minnesota, United States ASML US Inc. Full time

    Job SummaryASML US Inc. is seeking a highly skilled Field Service Engineer to join our team. The successful candidate will be responsible for installing, maintaining, and repairing complex lithography equipment at customer sites.Key ResponsibilitiesInstall and maintain lithography equipment at customer sitesDiagnose and repair equipment issuesWork with...


  • Eagan, Minnesota, United States Volt Full time

    Job SummaryVolt is seeking a highly skilled Field Service Engineer IV to join our team. As a key member of our field service team, you will be responsible for troubleshooting, servicing, installing, and repairing complex equipment at customer sites.Key ResponsibilitiesTroubleshoots and repairs Trace, Checkpoint Smart lane, Whole Body Imager, X-Ray, CT X-Ray,...


  • Eagan, Minnesota, United States Motorola Solutions Full time

    Job DescriptionAt Motorola Solutions, we're committed to helping people be their best in the moments that matter. As a Field Service Technician, you'll play a critical role in ensuring the reliability and performance of our communication systems.Key Responsibilities:Provide technical support for complex communication systems and software applicationsOptimize...


  • Eagan, Minnesota, United States Circle K Stores, Inc. Full time

    Food Service Specialist OpportunityWe're seeking a skilled Food Service Specialist to join our team at Circle K Stores, Inc. As a Food Service Specialist, you'll be responsible for delivering exceptional food quality and customer service to our customers. Your vibrant days will be filled with engaging with diverse customers, collaborating with an energetic...


  • Eagan, Minnesota, United States Old National Bank Full time

    SBA Loan Servicing SpecialistOld National Bank is seeking a highly skilled SBA Loan Servicing Specialist to support the entire SBA loan portfolio. As a key member of our team, you will work closely with internal and external partners to ensure seamless post-closing loan lifecycle management.Key Responsibilities:Prepare and review SBA loan servicing requests,...


  • Eagan, Minnesota, United States C4 Technical Services Full time

    We are seeking a highly skilled Quality Assurance Specialist to join our team at C4 Technical Services. As a Quality Assurance Specialist, you will be responsible for planning, implementing, and monitoring quality assurance test cases.Key Responsibilities:Develop and implement test plans for product defectsAnalyze and monitor product performanceReview and...


  • Eagan, Minnesota, United States Circle K Stores, Inc. Full time

    We are seeking a skilled Food Service Specialist to join our team at Circle K Stores, Inc. This role is responsible for providing an exceptional customer experience in our foodservice areas, ensuring our products are well stocked and the area is clean and inviting.Key Responsibilities:Greet customers and provide an enhanced customer care experienceEnsure...


  • Eagan, Minnesota, United States C4 Technical Services Full time

    Job Summary:C4 Technical Services is seeking a highly skilled Cybersecurity Specialist to join our team. As a key member of our security team, you will be responsible for planning, coordinating, and implementing security measures to safeguard our computer database.The ideal candidate will have a strong background in security engineering, system and network...


  • Eagan, Minnesota, United States Creative Financial Staffing Full time

    Accounts Receivable SpecialistAre you a detail-oriented professional with a passion for numbers? Do you thrive in a fast-paced environment that values teamwork and collaboration? If so, we have an exciting opportunity for you to join our team as an Accounts Receivable Specialist.As an Accounts Receivable Specialist, you will play a critical role in managing...


  • Eagan, Minnesota, United States Monro Muffler Brake Full time

    About the Role:At Monro Muffler Brake, we're committed to delivering exceptional guest experiences. As a Guest Care Specialist, you'll play a vital role in ensuring our guests receive top-notch service and support. Your primary responsibility will be to provide a superior guest care experience, assisting in driving sales of automotive repair services and...


  • Eagan, Minnesota, United States Apex Systems, Inc. Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Apex Systems, Inc. As a Technical Support Specialist, you will be responsible for providing technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.Key...


  • Eagan, Minnesota, United States Creative Financial Staffing Full time

    Accounts Receivable SpecialistAt Creative Financial Staffing, we are seeking a highly skilled Accounts Receivable Specialist to join our team. As an Accounts Receivable Specialist, you will be responsible for managing incoming payments for our clients, recording and monitoring customer invoices, and ensuring the accuracy of accounts receivable records.Key...


  • Eagan, Minnesota, United States Minnesota Service Cooperatives Full time

    Job SummaryThe Elementary Literacy Interventionist plays a vital role in supporting students who require targeted assistance in developing strong literacy skills, ensuring all students receive personalized and effective literacy interventions.ResponsibilitiesConduct thorough assessments to identify students with literacy challenges.Analyze assessment data to...


  • Eagan, Minnesota, United States C4 Technical Services Full time

    Job Summary:The Risk & Controls Analyst Senior is responsible for executing and developing processes to ensure IT's compliance with regulatory, industry, and client security requirements. This role is responsible for working with cross-functional teams and management to design and execute the operational processes needed to support the Security Governance...


  • Eagan, Minnesota, United States Knobelsdorff Enterprises Full time

    Electrical Protection SpecialistAt Knobelsdorff Enterprises, we are seeking a skilled Electrical Protection Specialist to join our team. As an Electrical Protection Specialist, you will be responsible for the installation, testing, and maintenance of protective relay systems. Your expertise will play a crucial role in ensuring the reliability and integrity...