Field Service Engineer

1 week ago


Eagan, Minnesota, United States ASML US, LLC Full time
Job Summary

ASML US, LLC is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing complex equipment at customer sites. This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a commitment to customer satisfaction.

Key Responsibilities
  • Install and maintain complex equipment at customer sites, including new equipment, upgrades, and system relocations.
  • Diagnose and repair equipment problems in a timely and efficient manner.
  • Work with customers, technical support teams, and other stakeholders to resolve issues and improve equipment performance.
  • Monitor and maintain equipment on a daily basis to prevent problems and ensure optimal performance.
  • Provide training and support to customers on equipment use and maintenance.
  • Perform administrative tasks, including procedure changes, work orders, and field service reports.
Requirements
  • Bachelor's degree in an engineering field or equivalent combination of education and experience.
  • 5+ years of experience working on high-tech products and complex processes.
  • Strong technical skills, including mechanical aptitude, pneumatics, hydraulics, electronics, and semiconductor processes.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong customer focus and commitment to customer satisfaction.
What We Offer

ASML US, LLC offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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