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Records Management Specialist

2 months ago

ValdeReuil, Normandie, United States City of Winston-Salem, NC Full time
Salary: $35,805.18 Annually

Location: Winston-Salem, NC

Job Type: Full-Time / Permanent

Department: Police

Division: Police - Support Services

Description

Under general supervision, this role involves performing essential technical tasks related to the development and validation of police databases. The specialist is responsible for intricate coding and thorough research of all maintained records. Duties include preparing, researching, and managing complex data and records, conducting analyses of incident data, and assisting in the compilation of specialized reports. The position also requires verification of complex data and collaboration with local, state, and national law enforcement agencies regarding wanted and missing persons, stolen or recovered property, and criminal history information. Proficiency in operating and entering data into the N.C.I.C. and D.C.I. computer systems is essential.

Key Responsibilities

1. Collaborate effectively within a team environment and adapt to varied shifts.
2. Accept, store, document, preserve, and retrieve property submitted by law enforcement personnel in accordance with departmental policies and procedures.
3. Prepare clear and comprehensive reports based on information gathered from officers or citizens, either via telephone or in person.
4. Issue and manage parking tickets, warning tickets, and citations.
5. Assist the public with inquiries related to all maintained files.
6. Fulfill requests from court personnel, attorneys, insurance companies, social service agencies, and local businesses regarding police activities.
7. Support enforcement and administrative personnel by researching information in various governmental databases.
8. Create and utilize information stored in diverse media formats, including microfilm, microfiche, and scanned images.

Qualifications

Education and Experience:
Any combination of education and experience equivalent to a high school diploma, along with experience in database management, word processing, and spreadsheet applications. A typing proficiency of at least 40 words per minute is required, to be assessed through a City-sponsored typing test prior to the interview.

Knowledge, Skills, and Abilities:
1. Familiarity with Police Department policies and procedures.
2. Comprehensive understanding of database management.
3. Awareness of the interactions among federal, state, and local law enforcement agencies.
4. Ability to assist in the preparation of specialized reports.
5. Knowledge of N.C.I.C. and D.C.I. computer systems.
6. Proficiency in Microsoft Office Suite and position-specific software.
7. Capability to create and utilize information across various media platforms.
8. Ability to establish and maintain effective working relationships with supervisors, colleagues, and the public.

Physical Requirements:
This position requires regular exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds. The role involves sitting, using hands for various tasks, and repetitive motions. Frequent communication is necessary, and the work environment is typically moderately noisy.

Special Requirements:
1. Minimum typing speed of 40 wpm.
2. Certification in Division of Criminal Information is required.

Employee Benefits:
  • 401a Contribution (employee match not required)
  • Bus Pass Program
  • Education Assistance
  • Employee Assistance Program
  • Employee Suggestion Program
  • Family and Medical Leave
  • Flexible Spending Accounts
  • Group Health Insurance
  • Group Dental Insurance
  • Jury Duty Leave
  • Life/Accidental Death Insurance
  • Long-Term Care Insurance
  • Military Leave
  • Paid Holidays
  • Promotion from Within
  • Retirement/Pension Plan (State of NC)
  • School Leave
  • Shared Leave
  • Short-Term Disability Insurance
  • Sick Leave
  • Training
  • Vacation Leave
  • Wellness Program
The City of Winston-Salem is committed to providing equal employment opportunities to all individuals, ensuring a workplace free from discrimination or harassment based on race, creed, color, sex, sexual orientation, pregnancy, age, religion, political affiliation or beliefs, national origin, or handicap.