Account Associate

7 days ago


Olathe, Kansas, United States D.H. Pace Company, Inc. Full time

Job Overview:

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DH Pace Company, Inc. is a leading distributor of door and security products with over 95 years of experience.

We are seeking an Account Coordinator to join our Nationwide Service Team in Kansas, providing excellent customer service and support to our nation-wide clients.

Key Responsibilities:

  • Use multiple communication platforms to understand customer needs and provide timely job updates
  • Work closely with internal employees and subcontractors to collect quotes and timing on customer orders
  • Maintain accurate and up-to-date information on large quantities of job orders
  • Negotiate and manage relationships with subcontractors and material manufacturers
  • Promote a positive attitude toward customers and colleagues in all interactions

Requirements:

  • Bachelor's degree and one year of administrative experience preferred; or equivalent combination of education and experience considered
  • Strong problem-solving skills and ability to work in a fast-paced environment
  • Excellent communication and customer relations skills
  • Proficiency in Microsoft Office programs

Compensation and Benefits:

  • Estimated annual salary: $40,000 - $60,000 based on location and experience
  • Medical, dental, and vision options available on the first day of the month following start date
  • Paid time off plan: 13 days accrued annually during the first year; 16 days accrued during the second year
  • Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
  • Floating Holidays: Up to 2 floating holidays per year
  • Competitive compensation: Including annual performance evaluations
  • 401(k) retirement plan: Including employer match
  • Company-paid life insurance, short-term disability, and long-term disability

Career Advancement Opportunities:

  • Account Coordinator II
  • Account Manager
  • Project Manager
  • Operations Manager


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