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Vehicle Exchange Specialist

2 months ago

East Hartford, Connecticut, United States Hoffman Auto Group Full time
Job Overview

We are seeking a Swap Driver to become a vital part of the Hoffman Auto Group family.

Discover what over a century of trust means in our workplace culture.

Key Responsibilities

Role Objective

The Swap Driver is accountable for the transportation of vehicles, ensuring the safe and efficient management of both customer and company-owned vehicles.

Supervisory Responsibilities

This role does not include leadership of other personnel.

Main Duties
  1. Transporting new and pre-owned vehicles as directed by the Sales Manager between various dealership locations.
  2. Conducting vehicle inspections and promptly reporting any damages to management.
  3. Assisting with auction runs as required.
  4. Ensuring the accuracy of dealer trade documentation and notifying management of any discrepancies.
  5. Reporting accidents or injuries immediately and communicating any hazards to management.
  6. Fulfilling the responsibilities of a Lot Attendant when necessary.
  7. Carrying out additional tasks within the dealership as needed.
  8. Helping with routine customer vehicle cleaning and detailing.
  9. Must be capable of lifting a minimum of fifty (50) pounds, as well as bending, reaching overhead, squatting, and stooping.
Qualifications and Skills
  1. High School Diploma or equivalent.
  2. 1-2 years of experience in a customer service-focused environment is preferred.
  3. Ability to adapt and embrace change with a customer-centric approach.
  4. Strong commitment to technological advancements and acting as an advocate for colleagues.
  5. Effective communication skills, including oral, written, and listening abilities.
  6. Ability to work well with customers, fostering a positive company image and addressing customer concerns.

Part-time availability as needed.